Zachary Buller
West Grove,PA
Summary
Ambitious Server Manager with a proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
3
3
years of professional experience
Work History
Server Manager
Aurora Pizzeria & Pasta Kitchen
06.2020 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Work and Coordinate Catering Events
Skills
- Restaurant Operation
- Employee Development
- Server Systems
- Overseeing Personnel
- Production Preparation
- Disciplinary Action
- Billing and Payment Processing
- Training New Hires
- Server Improvements
- Payroll Submission
- Guest Experience Optimization
- Casual Dining Services
- Server Scheduling
- Employee Performance Evaluations
- Managing Reservations and Large Parties
- POS Terminal Operation
- Staff Scheduling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved Manager through effectively helping with High Volume Catering Events.
Timeline
Server Manager
Aurora Pizzeria & Pasta Kitchen
06.2020 - Current
Similar Profiles
Cyerra LauronCyerra Lauron
Hostess Manager at Crust Pizzeria Napoletana - Guam Pizza & Pasta RestaurantHostess Manager at Crust Pizzeria Napoletana - Guam Pizza & Pasta Restaurant
Shawn GerrityShawn Gerrity
Delivery Driver at Salvatore’s Pizzeria and PastaDelivery Driver at Salvatore’s Pizzeria and Pasta
Parker HoldenParker Holden
Kitchen, Front-of-House, Open & Closing Manager at Red Pepper Pizzeria & PastaKitchen, Front-of-House, Open & Closing Manager at Red Pepper Pizzeria & Pasta
Linda L. FeltyLinda L. Felty
School Counselor at Harford County Public SchoolsSchool Counselor at Harford County Public Schools
Cameron BrownCameron Brown
Deli Clerk at RednersDeli Clerk at Redners