Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Zachary Bussey

Union City

Summary

Accomplished Office Manager & Executive Assistant with a proven track record at Old Mission Capital, enhancing operational efficiency and spearheading office expansions. Expert in Microsoft Office and AMEX Global Business Travel, demonstrating exceptional project coordination and vendor management skills. Successfully led cross-functional teams, achieving seamless operational continuity across global offices.

Overview

12
12
years of professional experience

Work History

Office Manager & Executive Assistant

Old Mission Capital
07.2023 - Current
  • Fully managed daily operations in the New York office, including reception, mail handling, catering, and event coordination.
  • Designed and launched a comprehensive internal SharePoint homepage for the company, regularly updating and maintaining content to drive engagement.
  • Developed and documented new office procedures for a rapidly growing office, enhancing operational efficiency and standardizing processes.
  • Identified and sourced new vendors while maintaining existing vendor relationships, ensuring competitive pricing and high-quality service.
  • Collaborated closely with the Property Management team for visitor access and COI approvals.
  • Led a complete office expansion buildout, overseeing the project from inception to completion, including planning, budgeting, and coordination with contractors.
  • Assisted remotely with the development, buildout, and relocation process for the London office, ensuring seamless transitions and operational continuity through continue remote support.
  • Supported three executives in the New York office with expense reporting, travel arrangements, calendar management, and ad hoc requests.
  • Handled sensitive information with discretion, ensuring the confidentiality and security of company documents and personnel records.
  • Oversaw office inventory activities, including ordering supplies, managing requisitions, and receiving shipments, ensuring adequate stock levels and efficient inventory management.
  • Ensured the overall appearance and aesthetics of the New York office, including stocking the pantry, emptying dishwashers, and maintaining a clean and welcoming environment.

Office Services Coordinator & Travel Manager

Gensler
02.2019 - 07.2023
  • Worked closely with Office Manager to provide managerial support to a team of 6 Office Assistants
  • Managed spending and annual budget forecasting for all related administrative expenses.
  • Directly supported leadership on project coordination for office wide projects including office renovations, moves and aesthetics
  • Collaborated closely with finance to review and approve all Office Services related invoices and expenses for timely reconciliation
  • Forecasted weekly seating and occupancy reports for Managing Directors to predict trends and identify strategies
  • Onboarded all new hires and training of administrative staff
  • Maintained relationship with Property Management office for all facilities related requests
  • Managed regional travel to uphold hotel and vendor relations and source new vendors for specific needs
  • Coordinated events and retreats taking place within Northeast region, including managing budgets and coordinating contracts

Global Member Service Coordinator

International Council Of Shopping Centers
10.2014 - 02.2019
  • Liaised directly with satellite offices (Europe, Asia, and Middle East) as main point of contact for global event registrations and membership support
  • Traveled internationally and domestically to events to manage event registration, supervise on-site temp staff and provide customer service to members
  • Maintained CRM database of over 70,000 members to manage customer records, setup event logistics and allocate budget codes
  • Handled all invoicing and filing for European and Asian event registrations and membership payments
  • Allocated global payment transfers and currency conversions to properly bill members and process payments

Office Assistant

Ithaca College Office Of Residential Life
08.2012 - 05.2014
  • Provided front desk coverage to meet and greet all guests as first point of contact for all incoming requests and phone calls
  • Professionally handled various types of situations involving student or parental conflicts while maintaining high level of responsiveness

Education

Bachelor of Science - Business Administration

Ithaca College
Ithaca, NY

Skills

  • Microsoft Office
  • AMEX & Concur
  • Building Engines & Aware CRE
  • WISP Space Management Software
  • ServiceNow and Jira Ticketing Systems
  • Office Management
  • Office Buildouts and Relocations
  • SharePoint Administration

Affiliations

IFMA - International Facility Management Association

Timeline

Office Manager & Executive Assistant

Old Mission Capital
07.2023 - Current

Office Services Coordinator & Travel Manager

Gensler
02.2019 - 07.2023

Global Member Service Coordinator

International Council Of Shopping Centers
10.2014 - 02.2019

Office Assistant

Ithaca College Office Of Residential Life
08.2012 - 05.2014

Bachelor of Science - Business Administration

Ithaca College

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Zachary Bussey