Online Personal Shopper
Walmart
Newark, OH
01.2024 - 03.2024
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
- Processed refunds, returns and exchanges efficiently.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
- Organized as many as 15 deliveries per hour by smoothly selecting and purchasing items.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Scanned items when pulling from shelves to update system stock information.
- Completed pickup and shopping orders for customers within local area.
- Listened to customer needs to identify and recommend best products and services.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
