
Experienced, grounded and solution oriented Customer Service Representative with over five (5) years of professional customer service experience. Excellent reputation for resolving problems and improving customer satisfaction. I am a reliable employee seeking a part time position that aligns with my experience. I bring excellent communication and good judgment, excellent time management skills, always maintaining a positive attitude and a willingness to take on new challenges and responsibilities to achieve company goals.
My duties at Discount Tire includes the following but are by no means limited to:
* Performing maintenance on tires
* Tire rotation
* Balancing tires
*Tire repairs
* Installs new tires and wheels on all make and model vehicles.
* Conduct basic maintenance and cleaning
*Provides helpful, friendly, and responsive customer service
*Participate in training, follow safety procedures, and company policies
*Provided excellent customer service through acknowledging, identifying and providing solutions
* Provided advise with purchasing decisions
*Assisted with locating merchandise
*Provided guidance and support
*Processed payments with different payment types according to members membership
*Applied discounts, scanning items
*Maintained the cash register
*Handled returns
*Assisted with implementing store policies
*Assisted members with utilizing registers for self checkout areas
*Arranged and organized merchandise
*Complied with company policies, procedures, and ethics standards and integrity
*Collaborated with managers, associates and other partners
*Identifying priorities, deadlines and expectations as I carry out my daily tasks
Great communication skills
Organized
Team player
Proficient in Microsoft Word, Excel and Powerpoint
Adept using several social media platforms
Excellent interpersonal and communication skills
Hardworking, with a highly motivated attitude