Experienced, grounded and solution oriented Customer Service Representative with over five (5) years of professional customer service experience. Excellent reputation for resolving problems and improving customer satisfaction. I am a reliable employee seeking a part time position that aligns with my experience. I bring excellent communication and good judgment, excellent time management skills, always maintaining a positive attitude and a willingness to take on new challenges and responsibilities to achieve company goals.
My duties at Discount Tire includes the following but are by no means limited to:
* Performing maintenance on tires
* Tire rotation
* Balancing tires
*Tire repairs
* Installs new tires and wheels on all make and model vehicles.
* Conduct basic maintenance and cleaning
*Provides helpful, friendly, and responsive customer service
*Participate in training, follow safety procedures, and company policies
*Provided excellent customer service through acknowledging, identifying and providing solutions
* Provided advise with purchasing decisions
*Assisted with locating merchandise
*Provided guidance and support
*Processed payments with different payment types according to members membership
*Applied discounts, scanning items
*Maintained the cash register
*Handled returns
*Assisted with implementing store policies
*Assisted members with utilizing registers for self checkout areas
*Arranged and organized merchandise
*Complied with company policies, procedures, and ethics standards and integrity
*Collaborated with managers, associates and other partners
*Identifying priorities, deadlines and expectations as I carry out my daily tasks
Great communication skills
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