Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Work Availability
Timeline

Zachary Carter

Houston

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Bath & Body Works. Skilled in POS system operation and exceptional at fostering teamwork and collaboration. Achieved significant improvements in efficiency and customer service, showcasing an outgoing personality and problem-solving prowess without relying on routine tasks.

Overview

6
6
years of professional experience

Work History

Sales Associate

Bath & Body Works
06.2024 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Line Cook

Jew Boy Subs
05.2022 - 08.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Busser

Easy Tiger Bake Shop & Beer Garden, S, USA
05.2022 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Warehouse Worker

Amazon
05.2021 - 08.2021
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Optimized storage space, rearranging items to better utilize available square footage.

Car Hopper

Sonics Drive In
02.2020 - 08.2020
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.
  • Streamlined order handoff by effectively communicating with other car hoppers and team members during peak hours.
  • Increased efficiency in order processing by quickly and accurately entering orders into the point of sale system.
  • Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.
  • Collaborated with kitchen staff to ensure accurate preparation and timely delivery of food orders.

Team Member

Chipotle Grill
02.2019 - 01.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Crew Member

Whataburger
05.2018 - 07.2018
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.

Education

Bachelor Of Science - Geology

University of Houston, Houston, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Outgoing Personality
  • Cash Register Operation
  • Store Opening and Closing
  • POS System Operation

Hobbies

  • Caving - exploring and studying the formations and passages of caves; 2 expeditions
  • Bowling - University of Houston bowling league; 3 years
  • Rock Hounding - Collecting and organizing minerals, crystals and rocks

Languages

English
Native or Bilingual
Spanish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate - Bath & Body Works
06.2024 - 07.2024
Line Cook - Jew Boy Subs
05.2022 - 08.2022
Busser - Easy Tiger Bake Shop & Beer Garden, S, USA
05.2022 - 08.2022
Warehouse Worker - Amazon
05.2021 - 08.2021
Car Hopper - Sonics Drive In
02.2020 - 08.2020
Team Member - Chipotle Grill
02.2019 - 01.2020
Crew Member - Whataburger
05.2018 - 07.2018
University of Houston - Bachelor Of Science, Geology

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Zachary Carter