Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Carter
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Zachary Carter

Field Service Technician
Paragould,AR

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Lead Field Service TechnicianTechnical LeadSupervisor/Field Service TechSystems Operator

Work Type

Full TimeContract WorkGig Work

Location Preference

HybridRemoteOn-Site
Location: Jonesboro, AR
Open to relocation: No

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchStock Options / Equity / Profit Sharing

Summary

Direct operations, troubleshooting, and field service professional with 15+ years of experience installing/commissioning industrial systems, warehouse automation, and team supervision. Known for rapid deployment, advanced troubleshooting and start up, supporting safe and efficient operations, training team members, and maintaining exacting standards of quality, compliance, and uptime across various systems.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner/Operator

Carter Ag Solutions
1566 Easy K Road, Sage, AR, 72573
05.2023 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Developed and implemented operational strategies to enhance productivity and reduce costs.
  • Trained and mentored staff on best practices in agriculture services and customer interaction.
  • Established strong relationships with clients, fostering loyalty through exceptional service and support.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Operated with safety and skill to avoid accidents and delays.
  • Built and maintained Rope Access Certifications to perform specific installation/servicing missions.
  • Worked with voltages ranging from 480 VAC to 5 VDC for intrinsically safe equipment
  • Certified CMC Hazard Monitoring levels 1 and 2. Level 3 to be completed early summer.

Lead Field Service Technician

AGI Suretrack
Lenexa, KS
10.2021 - 05.2023
  • Led installation and maintenance of precision agricultural technologies on-site.
  • Diagnosed and resolved complex equipment issues to ensure optimal functionality.
  • Provided technical training and support to junior technicians, enhancing team capabilities.
  • Streamlined service processes, reducing response time for customer inquiries and repairs.
  • Managed inventory of spare parts and equipment, reducing delays due to lack of resources.
  • Ensured safety compliance in all work activities, minimizing risk of accidents or injuries on the job site.

Technical Lead

American Grain Systems
Jonesboro, AR
01.2020 - 10.2021
  • Diagnosed and resolved technical issues for diverse equipment in field environments.
  • Delivered training sessions to clients on equipment usage and maintenance protocols.
  • Conducted routine inspections and preventive maintenance to enhance equipment reliability.
  • Maintained detailed documentation of all service activities, allowing for accurate tracking of work performed and facilitating efficient billing processes.
  • Installed, Commissioned, and Serviced various agricultural systems including grain monitoring systems, dryers, and various transport systems.

Supervisor/Field Service Tech

Aftersort Inc
Jonesboro, AR
05.2006 - 12.2019
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Streamlined workflow processes, enhancing overall productivity and efficiency.
  • Reduced and controlled expenses by improving inventory practices, and negotiating favorable rates
  • Delivered troubleshooting support in large scale, fast paced industrial environments while maintaining standards of excellence.
  • Experience with High Voltage equipment, Blue Prints/Layouts, Various controllers and equipment.

Systems Operator

Frito-Lay
Jonesboro, AR
09.2017 - 06.2018
  • Operated and monitored production machinery to ensure optimal performance and safety compliance.
  • Monitored SCADA, diagnosed equipment issues, implementing effective repairs to minimize downtime and maintain workflow efficiency.
  • Trained new team members on operational protocols and safety standards to enhance team productivity.

Education

High School Diploma -

Valley View
Jonesboro, AR

Skills

  • Troubleshooting & Fault Response
  • SCADA/HMI Monitoring
  • Intrinsically Safe Systems
  • Relay Controlled Systems
  • Logic Controllers
  • Field Service Support
  • Rope Access Operations
  • Equipment Operation
  • Industrial Controls/Operations
  • Process Sequencing/Interlocking
  • Team Leadership
  • Safety and Compliance

Certification

TAS Industrial Rope Access

AGI Suretrack Installation and Service

NECO Dryer Installation and Service

CMC Level 2 Technician

OSHA 30

TWIC

Timeline

Owner/Operator

Carter Ag Solutions
05.2023 - Current

Lead Field Service Technician

AGI Suretrack
10.2021 - 05.2023

Technical Lead

American Grain Systems
01.2020 - 10.2021

Systems Operator

Frito-Lay
09.2017 - 06.2018

Supervisor/Field Service Tech

Aftersort Inc
05.2006 - 12.2019

High School Diploma -

Valley View

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