Zachary Charles
Elkhart,IN
Summary
Detail-oriented conductor with expertise in safety inspections, risk management, and team collaboration. Proven ability to enhance safety standards and optimize train operations through effective communication and leadership.
Overview
10
10
years of professional experience
Work History
Conductor
Norfolk Southern
01.2023 - Current
- Conducted safety inspections on rail equipment to maintain compliance with industry standards.
- Collaborated with maintenance teams to address equipment malfunctions promptly.
- Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Demonstrated expert knowledge of railroad regulations, ensuring compliance throughout all aspects of train operations.
- Communicated effectively with crew members to optimize work efficiency during train operations.
- Trained new conductors on operational procedures and safety protocols to enhance team performance.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Played a crucial role in maintaining an accident-free workplace by strictly adhering to safety guidelines and reporting potential hazards.
- Operated trains safely, adhering to schedule and route specifications.
Warehouse Supervisor
Best Formed Plastics
01.2021 - 01.2023
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on proper handling of materials and equipment usage.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated shipping and receiving processes, ensuring timely dispatch of products.
- Conducted regular inspections to maintain compliance with industry standards and regulations.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Supported production workers in meeting goals without compromising safety and compliance.
- Performed troubleshooting to resolve issues with equipment, devices and products.
Retail Sales Manager
AutoZone
08.2019 - 01.2021
- Led team to achieve sales targets through effective training and performance management.
- Developed and implemented inventory management strategies, improving stock accuracy and turnover rates.
- Analyzed sales data to identify trends, driving targeted marketing campaigns and promotions.
- Enhanced customer experience by streamlining service processes and resolving issues promptly.
- Collaborated with corporate on merchandising initiatives, optimizing product displays for maximum impact.
- Mentored junior staff on best practices in customer engagement and sales techniques.
- Fostered a positive work environment that encouraged teamwork and employee development initiatives.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company's mission and vision.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Warehouse Packer
Coffel Vending
10.2016 - 10.2018
- Packed and labeled products efficiently for distribution to ensure timely deliveries.
- Collaborated with team members to enhance workflow, reducing order fulfillment time significantly.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Reduced damaged items rate by ensuring proper packaging and securing materials within totes.
- Handled food and beverages with upmost responsibility and care to ensure no damaged product.
- Attention to detail to ensure no expired product was incorrectly packed in totes so that drivers didn't stock machines with bad product.
Education
High School Diploma -
Edwardsburg High School
Edwardsburg, MI06.2018
Skills
- Weather condition adaptation
- Switching cars
- Train operation
- Hazardous materials handling
- Coupling and uncoupling
- Equipment troubleshooting
- Locomotive operation
- Switching operations
- Railroad safety regulations
- Train assembling
- Railcar positioning
- Maintaining safety
Accomplishments
- Supervised team of 30 staff members.
- Documented and resolved equipment malfunctions which led to the job being completed on time and not getting behind.
Timeline
Conductor
Norfolk Southern
01.2023 - Current
Warehouse Supervisor
Best Formed Plastics
01.2021 - 01.2023
Retail Sales Manager
AutoZone
08.2019 - 01.2021
Warehouse Packer
Coffel Vending
10.2016 - 10.2018
High School Diploma -
Edwardsburg High School