Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Business Development Specialist/Marketing Specialist
Ameriprise Financial
Boca Raton, Florida
10.2022 - Current
Oversee digital marketing initiatives, including website content, email campaigns, and online advertising, to enhance online presence and generate leads.
Develop engaging and informative content, including articles, blog posts, social media posts, and marketing collateral, to effectively communicate Ameriprise Financial's value proposition.
Monitor and analyze the performance of marketing campaigns using relevant metrics, providing regular reports and insights to optimize future strategies.
Conceptualize, plan, and execute integrated marketing campaigns across various channels, including digital, social media, and traditional platforms.
Conduct market research and competitor analysis to identify opportunities and trends, providing insights to inform marketing strategies.
Identify potential business opportunities and strategic partnerships through market research, networking, and industry analysis.
Develop and implement effective strategies to generate leads, including cold calling, email campaigns, and participation in industry events.
Customer Service Staff
Publix
Boca Raton, Florida
01.2016 - 10.2023
Greet customers with a friendly demeanor, assisting with inquiries, locating products, and providing information about promotions or services.
Address and resolve customer concerns, complaints, or issues promptly and professionally, seeking assistance from supervisors when needed.
Operate cash registers, process transactions accurately, and efficiently handle customer payments. Ensure the checkout area is clean and organized.
Stay informed about current products, promotions, and sales to assist customers in making informed purchasing decisions.
Work collaboratively with colleagues and other departments to ensure a smooth and efficient customer service experience.
Education
Bachelor of Arts - Communications
Florida Atlantic University
Boca Raton, FL
07-2024
Skills
Excel
Word
Powerpoint
One Note
Canva
Project Management
Cold-Calling
Marketing
Accomplishments
National Society of Leadership and Success (Florida Atlantic University)
Timeline
Business Development Specialist/Marketing Specialist