Zachary Coker
San Antonio,TX
Summary
Operations leader with 5+ years of experience leading teams in warehouse operations, logistics, emergency restoration, industrial safety, and military operations. Proven record of improving productivity, reducing labor costs, developing employees, and delivering measurable operational results while maintaining high standards of safety, quality, and customer satisfaction. As a U.S. Army Reserve Sergeant, I lead Soldiers in maintenance and mission readiness operations, developing personnel, managing resources, and driving accountability in fast-paced, high-pressure environments. Experienced leading cross-functional teams and delivering results in safety-focused, metrics-driven operations.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Supervisor / Warehouse Manager
Damage Control Restoration 24/7 Emergency Service
San Antonio, TX
01.2020 - 02.2024
- Promoted from Technician to Lead, Supervisor, and Senior Supervisor/Warehouse Manager within four years based on leadership performance, operational improvements, and consistent delivery of results.
- Led 12–16 employees across multiple restoration projects, optimizing staffing, safety, and execution while reducing weekly labor requirements by 20–40%.
- Increased project profitability by 10–60% through workforce planning, resource allocation, and process improvements.
- Developed and coached 40+ employees through onboarding, cross-training, and performance management, improving workforce flexibility and retention.
Sergeant (E-5) | Squad Leader & Interim Motor Pool Sergeant
U.S. Army Reserve
01.2019 - Current
- Supervised and developed 6 Soldiers, enhancing planning of maintenance operations for fleet of 12–18 tactical vehicles.
- Prioritized maintenance activities to sustain an average 75% operational readiness rate while balancing personnel and mission requirements.
- Enforced accountability, safety, and quality standards through coaching and inspections, ensuring high performance among team.
- Managed 24-hour operational readiness of mission command systems, guaranteeing uninterrupted communication lines and efficient information flow between divisions, battalion, and company resources.
Level 1 Safety Technician
Safety Solutions
Midland, TX
05.2024 - 11.2024
- Maintained 100% compliance with site safety standards by conducting safety briefings, hazard assessments, and enforcing PPE requirements.
- Supported high-risk industrial operations, including confined space entry, gas monitoring, and regulatory documentation with zero compliance deficiencies.
- Trained new technicians on safety procedures, hazard recognition, and company standards to improve operational readiness.
- Partnered with field leadership to identify risks and implement corrective actions that prevented incidents and maintained safe operations.
Lead Mover (Part-Time)
Good Ol' Boys Packing & Moving
03.2023 - 01.2024
- Led moving crews by assigning work, maintaining productivity, and ensuring safe, on-time project completion.
- Trained new employees on packing procedures, safe material handling, and customer service standards.
Education
H8 ASI - Wheeled & Tracked Vehicle Recovery
ARMY H8 ASI Operational Recovery
Fort Hood, TX05-2024
High School Diploma -
H
San AntonioSkills
- Operations Management
- Warehouse Operations
- Team Leadership
- Employee Development & Coaching
- Performance Management
- Workforce Planning
- Process Improvement (Lean Mindset)
- Continuous Improvement
- Safety & OSHA Compliance
- Inventory & Logistics Management
- Quality Assurance
- KPI & Performance Metrics
- Root Cause Analysis
- Cross-Functional Collaboration
- Customer Experience
- Problem Solving
- Documentation & Reporting
- Equipment & Fleet Management
- Squad training
- Task prioritization
- Coaching and mentoring
Certification
- OSHA Safety Training
- Confined Space Safety
- PPE Safety Training
- Respirator Fit Testing
- Evacuation & Rescue Training
- Job Safety Analysis (JSA) Documentation
Languages
ASL
Native or Bilingual
Timeline
Level 1 Safety Technician
Safety Solutions
05.2024 - 11.2024
Lead Mover (Part-Time)
Good Ol' Boys Packing & Moving
03.2023 - 01.2024
Senior Supervisor / Warehouse Manager
Damage Control Restoration 24/7 Emergency Service
01.2020 - 02.2024
Sergeant (E-5) | Squad Leader & Interim Motor Pool Sergeant
U.S. Army Reserve
01.2019 - Current
H8 ASI - Wheeled & Tracked Vehicle Recovery
ARMY H8 ASI Operational Recovery
High School Diploma -
H