Overview
Work History
Education
Skills
Timeline
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Zachary Cooper

Zachary Cooper

St. George,UT

Overview

18
18
years of professional experience

Work History

Cook

BigShots
05.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Platinum Host/ Sales Team

TopGolf
01.2011 - 03.2012
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

General Manager

Corvette Palace
02.2010 - 01.2011
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Manager

Deluxe Carpet Cleaning
01.2007 - 01.2010
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Continuously improved skills through training sessions, workshops, and certification courses related to the carpet cleaning industry.
  • Upsold upholstery cleaning and Product or Service to customers to boost revenue.
  • Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
  • Performed specialty treatments on stains.
  • Provided exceptional service for each customer to achieve complete satisfaction.

Education

High School Diploma -

Westwood High School
Austin, TX
05.2006

Skills

Customer Service

Timeline

Cook

BigShots
05.2024 - Current

Platinum Host/ Sales Team

TopGolf
01.2011 - 03.2012

General Manager

Corvette Palace
02.2010 - 01.2011

Manager

Deluxe Carpet Cleaning
01.2007 - 01.2010

High School Diploma -

Westwood High School

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Zachary Cooper