Zachary Critchfield

HVAC Assistant

Critchfield & Sons Heating and Cooling

05.2020 - Current

Assisted in installation and maintenance of HVAC systems under supervision.
Supported team in diagnosing HVAC system issues using industry-standard tools.
Maintained accurate records of service calls and repairs performed.
Learned safety protocols for handling refrigerants and electrical components.
Collaborated with technicians to ensure timely completion of service requests.
Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Increased longevity of HVAC systems by performing preventive maintenance.
Maintained safe work environments by adhering to strict safety protocols and guidelines.
Worked overtime, holidays and weekends to accommodate company needs.
Traveled to job sites for both scheduled and emergency appointments.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Demonstrated adaptability by working on a wide variety of HVAC systems across residential, commercial, and industrial settings.
Improved HVAC system efficiency by conducting thorough diagnostics and identifying areas for improvement.
Enhanced customer satisfaction by quickly addressing and resolving any technical issues or concerns.
Assisted in the design and implementation of custom HVAC solutions based on client needs and preferences.
Participated in training sessions to enhance technical knowledge of HVAC systems.
Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
Reduced equipment downtime through routine preventive maintenance checks and prompt troubleshooting efforts.
Filled out detailed work orders for each job completed.
Trained customers on how to use, configure and maintain installed equipment.
Provided exceptional customer service by effectively communicating with clients throughout all stages of projects.