Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every civilian a positive and solution filled experience. I show sound judgement in high stress situations, including those that are life threatening.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
Farmington Police Department
Farmington, NM
04.2022 - Current
Wrote detailed arrest and accident reports.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Developed positive relationships with members of the community through outreach programs.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Conducted traffic stops in accordance with departmental protocol.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Patrolled assigned areas to detect and prevent criminal activity.
Security Supervisor
Anderson Security Agency
Scottsdale, AZ
03.2021 - 04.2022
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Managed security staff schedules for shifts.
Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Interacted regularly with other departments within the organization to promote collaboration between teams.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Warehouse Manager
Prestige Coatings
Gilbert, AZ
08.2020 - 02.2021
Operated forklifts to fill or empty overhead spaces.
Generated warehouse shipping documents, packing lists and invoices.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Provided information to shipping and receiving personnel regarding inventory stock.
Prepared inventory for shipment by attaching tags and labels.
Automotive Technician
Hatch Tire and Auto
Mesa, AZ
07.2019 - 07.2020
Conducted test drives before and after repair services.
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Operated a variety of shop equipment safely and efficiently.
Call Center Associate
Adecco
Phoenix, AZ
01.2019 - 06.2019
Collected personal bank and other sensitive information.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Updated databases with new and modified customer data.
Navigated through computer systems to review information and respond appropriately to callers.
Operated two computers while finding solutions to complex problems.
Assistant Manager
Jiffy Lube
Tempe, AZ
06.2017 - 01.2019
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.