Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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Zachary DaCosta

Fall River,MA

Summary

Established Account Executive experienced at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Overview

7
7
years of professional experience

Work History

Healthcare Account Executive

Complete Staffing Solutions
09.2022 - 07.2023
  • Provide onboarding and credentialing support for new employees which include immunizations verification, background checks, references and work experience
  • Recruit & credential new candidates for accounts for open positions
  • Schedule and arrange interviews between candidates and clients
  • Develop new business leads by making 50 customer calls per day, and by emailing with existing clients
  • Conduct meetings with accounts discussing employee performance, onboarding improvements and obtaining new job leads
  • Develop and present contracts for new and existing clients
  • Manage sales and business leads pipeline in Bullhorn CRM system
  • Responsible for customer base expansion in Indiana, Virginia and
  • Michigan.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Collaborated with internal teams to develop account strategy.
  • Executed successful sales strategies to convert leads into customers.

Energy Efficiency Account Manager

Poyant Signs
03.2018 - 09.2022
  • Lead and manage all customer interactions from initial customer marketing campaign through product sale and final installation
  • Responsible for expansion of existing customer base and retention of current customers by providing turnkey energy efficient signage solutions
  • Developed marketing strategies and campaign to target new potential customers
  • Developed product operations process for Poyant's LED installation program, which identified each department's role and resulted in reducing overall cycle time by 50%, while improving overall customer satisfaction
  • Demonstrated creative and efficient use of software tools, analytical methods and computer models to develop solutions.
  • Experienced with developing new business leads via distribution of customer specific marketing material, cold calls and face-to-face customer meetings
  • Developed and presented customer proposals that include total project costs, estimated energy savings, rebates and warranties
  • Maintain and analyze data related to customer interactions, service and support in Salesforce customer relation management tool.
  • Contributed to client interaction via email and conference calls.
  • Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
  • Participated in continuous training opportunities to hone craft and build leadership skills

Regional Account Manager

Copart Auto Auctions
11.2016 - 02.2018
  • Managed and serviced over 200 customer accounts for purposes of auto salvage insurance claims
  • Primary customers included national and local insurance carriers, lease and rental agencies as well as charitable organizations
  • Responsible for developing new business leads and maintaining customer relationships to ensure customer satisfaction
  • Responsible for compiling and presenting financial data and statistics to customers to demonstrate realized savings and benefits of company product.
  • Performed customer website training at customer facilities and online
  • On-site customer support team member during natural disaster recovery efforts.
  • Generated leads through networking, cold calls and industry connections.
  • Renegotiated contracts with expiring accounts to continue relationships with current company clients.
  • Contributed to team objectives in fast-paced environment.

Education

Bachelor of Arts - Communications – NewMedia and Technology

The Ohio State University
Columbus, Ohio
05.2016

GED -

Dartmouth High School
Dartmouth, MA
06.2011

Skills

  • ADDITIONAL SKILLS/EXPERIENCE
  • Proficient in Salesforce (CRM)
  • Proficient in Bullhorn (CRM)
  • Experienced with Microsoft Word, Excel and PowerPoint
  • Excellent Interpersonal Skills
  • Generating & Presenting Contract Proposals
  • Developing Marketing Strategies
  • Database Management
  • Prospecting and Cold Calling
  • Business Growth Opportunities
  • Account Management
  • Building Advertisements
  • Sales Quota Achievement

Accomplishments

    Sales Quota Achieved in 2020 & 2021.

Languages

English
Native or Bilingual

Timeline

Healthcare Account Executive

Complete Staffing Solutions
09.2022 - 07.2023

Energy Efficiency Account Manager

Poyant Signs
03.2018 - 09.2022

Regional Account Manager

Copart Auto Auctions
11.2016 - 02.2018

Bachelor of Arts - Communications – NewMedia and Technology

The Ohio State University

GED -

Dartmouth High School
Zachary DaCosta