Established Account Executive experienced at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
7
7
years of professional experience
Work History
Healthcare Account Executive
Complete Staffing Solutions
09.2022 - 07.2023
Provide onboarding and credentialing support for new employees which include immunizations verification, background checks, references and work experience
Recruit & credential new candidates for accounts for open positions
Schedule and arrange interviews between candidates and clients
Develop new business leads by making 50 customer calls per day, and by emailing with existing clients
Conduct meetings with accounts discussing employee performance, onboarding improvements and obtaining new job leads
Develop and present contracts for new and existing clients
Manage sales and business leads pipeline in Bullhorn CRM system
Responsible for customer base expansion in Indiana, Virginia and
Michigan.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Collaborated with internal teams to develop account strategy.
Executed successful sales strategies to convert leads into customers.
Energy Efficiency Account Manager
Poyant Signs
03.2018 - 09.2022
Lead and manage all customer interactions from initial customer marketing campaign through product sale and final installation
Responsible for expansion of existing customer base and retention of current customers by providing turnkey energy efficient signage solutions
Developed marketing strategies and campaign to target new potential customers
Developed product operations process for Poyant's LED installation program, which identified each department's role and resulted in reducing overall cycle time by 50%, while improving overall customer satisfaction
Demonstrated creative and efficient use of software tools, analytical methods and computer models to develop solutions.
Experienced with developing new business leads via distribution of customer specific marketing material, cold calls and face-to-face customer meetings
Developed and presented customer proposals that include total project costs, estimated energy savings, rebates and warranties
Maintain and analyze data related to customer interactions, service and support in Salesforce customer relation management tool.
Contributed to client interaction via email and conference calls.
Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
Participated in continuous training opportunities to hone craft and build leadership skills
Regional Account Manager
Copart Auto Auctions
11.2016 - 02.2018
Managed and serviced over 200 customer accounts for purposes of auto salvage insurance claims
Primary customers included national and local insurance carriers, lease and rental agencies as well as charitable organizations
Responsible for developing new business leads and maintaining customer relationships to ensure customer satisfaction
Responsible for compiling and presenting financial data and statistics to customers to demonstrate realized savings and benefits of company product.
Performed customer website training at customer facilities and online
On-site customer support team member during natural disaster recovery efforts.
Generated leads through networking, cold calls and industry connections.
Renegotiated contracts with expiring accounts to continue relationships with current company clients.
Contributed to team objectives in fast-paced environment.
Education
Bachelor of Arts - Communications – NewMedia and Technology
The Ohio State University
Columbus, Ohio
05.2016
GED -
Dartmouth High School
Dartmouth, MA
06.2011
Skills
ADDITIONAL SKILLS/EXPERIENCE
Proficient in Salesforce (CRM)
Proficient in Bullhorn (CRM)
Experienced with Microsoft Word, Excel and PowerPoint