Summary
Overview
Work History
Education
Skills
Certification
INTERNSHIPS, STUDENT TEACHING, VOLUNTEER WORK
Timeline
Generic

Zachary Dahlmer

Gloucester,Ma

Summary

Over 20 years experience in adventure travel and tourism gives me a depth of understanding of the outdoor industry.


I came to Alpinehikers in 2014 as a guide leading groups in the mountains, developing an intimate knowledge of the area and the clientele. As I continued with the company, I was brought in to collaborate on a variety of projects from writing and editing tour materials, marketing and SEO content for the website, to managing detailed tour logistics, and eventually sales.


I was brought in as Director of Sales in 2022 while the current director was on leave, and with the increase in sales volume the position has evolved into a co-directorship upon return. In those three years we've increased tour sales from 400 clients to 1200 per year, resulting in $5.5 million in gross revenue, nearly doubling the company's annual profit.


This depth of experience in the adventure travel industry and with Alpinehikers specifically, gives me a uniquely broad skill set and perspective on operations and leadership in the field.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Sales, Tour Design and Logistics

ALPINEHIKERS
04.2016 - Current
  • Generate and close tour sales for luxury inn to inn hiking tours in Europe, representing approximately 30% of all deals closed annually.
  • Design detailed itineraries, manage tour logistics, and communicate with current clientele and vendors.
  • Collaborate with co-director and founder to increase sales volume by 3x over the last 3 years, resulting in an increase in gross revenue to $5.5M.


Tour Designer

Run the Alps
01.2023 - Current

Assisting with tour sales and design, client communications, on a consulting basis.

Captain, Program Director

THOMAS E. LANNON
05.2005 - Current
  • Oversee vessel operations and provide high level of customer service to guests on board, on a part time basis seasonally
  • Assists with raining and supervision of new personel
  • Serve as Master of 100 ton auxiliary sailing vessel for hire, carrying up to 49 passengers.
  • Developed curriculum and lesson plans for various school programs, corporate team building outings, and adult sailing classes to be taught on board.

Mountain Guide

ALPINEHIKERS
06.2014 - 09.2017
  • Provide guided luxury inn-to-inn hiking tours including the Swiss Alps, Italian Dolomites, and Grand Canyon National Park
  • Managed all aspects of tours including communication with hotel staff, route planning, meals, luggage transfers, transportation, and logistics.
  • Responsible for safety and well-being of up to 14 participants per tour

Field Operations Manager

PRESCOTT COLLEGE
09.2014 - 06.2016


  • Managed 2800 square foot facility outfitting all aspects of outdoor programs at Prescott College, including purchase, issue, maintenance, inspection, repair, and retirement of equipment, and vehicle fleet.
  • Managed on-campus gear rental operation
  • Oversaw staff of 2-4 employees each semester, and an annual budget of $20k
  • Assisted Director of Field Operations in creating annual strategic plan for Field Operations Department.


Adjunct Instructor, Course Director

PRESCOTT COLLEGE
09.2011 - 09.2014
  • As an Orientation Field Instructor, lead and supervised groups of 8-12 students on 21-day backpacking expeditions in Grand Canyon National Park, Superstition Mountains, Coconino National Forest.
  • As Course Director, mentored and supervised field-instructor leadership teams for orientation program. Facilitated week-long staff training and reconnaissance backpacking trips. Provided field groups with support for evacuations, resupply, transportation, and logistics. Oversaw academic work of student leaders in practicum experience.
  • As Adjunct Instructor, work directly with full-time faculty to develop and teach course curriculum both in classroom and outdoor settings. Coordinate with Field Operations for issue of equipment for field expeditions. Assist faculty in assessment and evaluation of student performance. Courses taught include Sea Kayaking and Marine Natural History, Maine Studies, Surfing and Oceanographic Principles of Wave Dynamics.

Education

Bachelor of Arts - Adventure Education, Human Development

Prescott College
Prescott, Arizona
04.2011

Skills

  • Teaching, facilitation, and leadership; strong interpersonal skills Highly adaptable; organized and detail oriented
  • Multitasking, creative problem solving in collaborative team oriented environments
  • Effective sales negotiation

Certification

  • United States Coast Guard 100 Ton Master’s License, Auxiliary Sail, Assistance Towing
  • American Canoe Association Level 4 Coastal Kayaking Instructor
  • Wilderness Medical Associates, Wilderness First Responder


INTERNSHIPS, STUDENT TEACHING, VOLUNTEER WORK


  • June 2011 The Healing Ocean — National Center for Outdoor and Adventure Education (formerly Panacea Adventures): designed curriculum for series of ocean sports safety workshops, for families affected by Cystic Fibrosis. Implemented curriculum and supervised operations of program in collaboration with NCOAE/Panacea Adventures owners and staff.
  • Summer 2013 Prescott College — Senior Project Mentor: oversaw development and delivery of a senior thesis project introducing high school students to surfing and marine natural history, and a beach cleanup event on the California coast.
  • Winter 2018 The Waldorf School at Morraine Farm, Mentor: oversee student's year-long independent study, focused on surfing and oceanography.
  • Summer 2020 - Present Board of Directors — Gloucester Museum School Adventure Camp

Timeline

Tour Designer

Run the Alps
01.2023 - Current

Director of Sales, Tour Design and Logistics

ALPINEHIKERS
04.2016 - Current

Field Operations Manager

PRESCOTT COLLEGE
09.2014 - 06.2016

Mountain Guide

ALPINEHIKERS
06.2014 - 09.2017

Adjunct Instructor, Course Director

PRESCOTT COLLEGE
09.2011 - 09.2014

Captain, Program Director

THOMAS E. LANNON
05.2005 - Current

Bachelor of Arts - Adventure Education, Human Development

Prescott College