Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Damiani

Assistant Manager
Foster

Summary

Dynamic professional with a proven track record in operations management and team leadership at Seasons Corner Market. Enhanced customer satisfaction through effective complaint resolution and fostered collaboration among staff. Skilled in employee performance evaluations and cost reduction, driving efficiency and positive workplace culture.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Seasons Corner Market
09.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Senior Guest Advisor

GameStop
11.2020 - 09.2022
  • Streamlined check-in and check-out procedures for a more efficient guest experience.
  • Enhanced guest loyalty program participation through targeted outreach strategies and personalized incentives.
  • Managed high-profile events and VIP guests, ensuring flawless execution of services and exceeding expectations.
  • Developed strong relationships with local businesses, resulting in mutually beneficial partnerships and enhanced guest experiences.

Education

High School Diploma -

Ponaganset High School
Glocester, Rhode Island
05.2001 -

Skills

Operations management

Team leadership

Employee performance evaluations

Cost reduction

Timeline

Assistant Manager

Seasons Corner Market
09.2022 - Current

Senior Guest Advisor

GameStop
11.2020 - 09.2022

High School Diploma -

Ponaganset High School
05.2001 -

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