Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Zachary Davidson

Arlington,TX

Summary

Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.

Overview

8
8
years of professional experience

Work History

Independent Business Owner

Pet Services And Solutions
06.2023 - Current
  • Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
  • Provided seamless communication to inform pet owners of visits and pet status.
  • Picked up and dropped off animals to coordinate comprehensive service for regular customers.
  • Trained animals on how to get along with other animals and housebreaking.
  • Kept up-to-date records of vaccinations, treatments, medications, diets, and behavioral notes for each pet.
  • Assisted owners in administering medications, grooming and bathing of pets as requested.
  • Followed owner instructions on feeding times to keep animals on schedule for food and medications.

Retention/Sales Agent

AAA Texas
06.2022 - 06.2023
  • Engaged positively with customers, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints on the phone and by email.
  • Utilized MRM Portal, Verifone, and the Enterprise Payment System.
  • Continuously met sales goals via strategic prospecting.
  • Identified opportunities for cross-selling additional products and services.
  • Offered coupons and special deals to increase customer spending.

Scheduling Agent/Data Entry Clerk

Restoration Hardware
05.2021 - 06.2022
  • Made outbound/inbound furniture scheduling calls.
  • Met and continuously exceeded a calls per hour requirement.
  • Carried out conflict resolution effectively.
  • Utilized Microsoft Word, Excel, and Powerpoint for everyday tasks/duties.
  • Completed daily goals/quotas and special projects.
  • Used applications such as a scheduling platform, warehouse tracking platform, and Salesforce daily.
  • Sent emails to clients, contractors, and management to follow up, make requests, and provide documentation.

Sales Associate

Target Corporation
01.2018 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engaged guests, and promoted specific merchandise.
  • Prepared merchandise and restocked shelves as needed to ensure sufficient inventory levels.
  • Provided excellent guest service and assisted guests with a wide range of tasks in diverse department areas.
  • Completed checklists/daily goals provided by management.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Associate of Arts - Psychology

Tarrant County College District
Hurst, TX
05-2027

Skills

  • Inside Sales
  • Conflict Resolution Skills
  • Strategic Planning
  • Business Acumen
  • Product and Service Knowledge
  • Data Entry
  • Policy and Procedure Implementation
  • Budget Management
  • Business Marketing
  • Negotiation
  • Customer service

Timeline

Independent Business Owner

Pet Services And Solutions
06.2023 - Current

Retention/Sales Agent

AAA Texas
06.2022 - 06.2023

Scheduling Agent/Data Entry Clerk

Restoration Hardware
05.2021 - 06.2022

Sales Associate

Target Corporation
01.2018 - 05.2021

Associate of Arts - Psychology

Tarrant County College District

References

References available upon request.

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