Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZ04-2021
Kristen Smith
Vineland,NJ
Summary
Hardworking and passionate job seeker who demonstrates strong organization skills. Successful at managing multiple priorities with a positive attitude. Not afraid to take on added responsibilities to meet team goals. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Education
Certificate - Human Resources Management
Cumberland County College
Vineland, NJ09-2013
Overview
20
20
years of professional experience
Work History
Server Team Lead
Malaga Diner
04.2010 - 10.2023
- Enhanced server performance by implementing effective monitoring tools and optimizing configurations.
- Developed comprehensive documentation for server infrastructure, allowing for quick troubleshooting and efficient onboarding of new team members.
- Optimized resource usage by analyzing server loads and making necessary adjustments to configurations when required.
- Led successful migration projects to upgrade hardware and software systems, minimizing disruption to business operations.
Front Desk Receptionist
Horizon Behavioral Health
01.2012 - 01.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Office Manager
Zarychta Garage
03.2004 - 01.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Skills
- Active Directory Management
- System monitoring
- Data Center Operations
- Customer Service
- Time Management
- Listening Skills
- Organizational Skills
- Office Management
- Data Entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
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