Zachary Dornoff
Lexington,KY
Summary
Dependable food runner and busser who successfully provides fast, high-quality customer service to guests in restaurant settings. Professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable worker who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a role and help a company achieve their goals.
Overview
4
4
years of professional experience
Work History
Assistant Tennis Pro
Chad Derry
05.2020 - 08.2021
- Assisted head tennis pro in managing daily operations, ensuring smooth functioning of tennis operations.
- Developed strong relationships with club members, fostering positive atmosphere for all participants.
- Enhanced customer satisfaction by resolving issues promptly and professionally while maintaining high level service quality.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Helped tennis pro instruct young groups of kids during summers of 2020 and 2021.
Restaurant Busser
Tousey House Tavern
07.2020 - Current
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up 20-30 tables with appropriate silverware, glassware, and linens each night.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
Food Runner
Tousey House Tavern
05.2021 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables, which would be 50-75 trips on weekends.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
Bachelor of Business - Finance, Marketing, And Business Analytics
University of Kentucky
Lexington, KY05.2026
Skills
- Table Bussing
- Beverage Preparation
- Menu Memorization
- Server Support
- Valid Driver's License
- Quick Learner
- Effective Multitasking
- Flexible Schedule
- Strong Work Ethic
Affiliations
- Member of Phi Kappa Tau Fraternity
Timeline
Food Runner
Tousey House Tavern
05.2021 - Current
Restaurant Busser
Tousey House Tavern
07.2020 - Current
Assistant Tennis Pro
Chad Derry
05.2020 - 08.2021
Bachelor of Business - Finance, Marketing, And Business Analytics
University of Kentucky
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