Zachary Engwall
Summary
Adept at enhancing operational efficiency and team performance, my tenure at Safelite Auto Glass showcased my ability to exceed productivity targets and elevate customer satisfaction. Skilled in safety compliance and quality control, I excel in problem-solving and team mentorship, ensuring project excellence and workplace safety.
Overview
13
13
years of professional experience
Work History
Master Lead Technician
Safelite Auto Glass
Chandler, AZ
02.2018 - Current
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
Steel Fabricator
Superior Industries
Prescott Valley, AZ
10.2013 - 02.2018
- Completed projects in a timely manner with efficient use of time management skills and prioritization of tasks.
- Maintained equipment functionality with regular inspections and preventative maintenance practices, reducing repair costs and downtime.
- Improved project efficiency by accurately interpreting blueprints and specifications for structural steel fabrication.
- Increased workshop organization by maintaining clean work areas free from hazards while consistently adhering to safety protocols.
Stocker- Night Shift
Sam's Club
Prescott Valley, AZ
07.2011 - 10.2013
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Education
GED -
Bradshaw Mountain High School
Prescott Valley, AZ05.2010
Skills
- Safety/OHSA Compliance
- Work Planning and Prioritization
- Issue Resolution
- Documentation And Reporting
- Maintenance and repairs
- Quality Control
- Equipment Maintenance
- Multitasking and Organization
- Team Relationship Building
- Power Tools and Equipment
- Problem Solving
- Customer Service Mindset
Timeline
Master Lead Technician
Safelite Auto Glass
02.2018 - Current
Steel Fabricator
Superior Industries
10.2013 - 02.2018
Stocker- Night Shift
Sam's Club
07.2011 - 10.2013
GED -
Bradshaw Mountain High School