Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachary Engwall

Summary

Adept at enhancing operational efficiency and team performance, my tenure at Safelite Auto Glass showcased my ability to exceed productivity targets and elevate customer satisfaction. Skilled in safety compliance and quality control, I excel in problem-solving and team mentorship, ensuring project excellence and workplace safety.

Overview

13
13
years of professional experience

Work History

Master Lead Technician

Safelite Auto Glass
02.2018 - Current


  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Monitored and enforced safety measures to mitigate hazards.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.

Steel Fabricator

Superior Industries
10.2013 - 02.2018
  • Completed projects in a timely manner with efficient use of time management skills and prioritization of tasks.
  • Maintained equipment functionality with regular inspections and preventative maintenance practices, reducing repair costs and downtime.
  • Improved project efficiency by accurately interpreting blueprints and specifications for structural steel fabrication.
  • Increased workshop organization by maintaining clean work areas free from hazards while consistently adhering to safety protocols.

Stocker- Night Shift

Sam's Club
07.2011 - 10.2013
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Education

GED -

Bradshaw Mountain High School
Prescott Valley, AZ
05.2010

Skills

  • Safety/OHSA Compliance
  • Work Planning and Prioritization
  • Issue Resolution
  • Documentation And Reporting
  • Maintenance and repairs
  • Quality Control
  • Equipment Maintenance
  • Multitasking and Organization
  • Team Relationship Building
  • Power Tools and Equipment
  • Problem Solving
  • Customer Service Mindset

References

Larry Utsinger- Safelite Auto Glass, Store Manager, 6023094208


Doug Wynn- Safelite Auto Glass, Store Manager, 4803905404


Bill Suksi- Superior Industries, Supervisor, 3202873433

Timeline

Master Lead Technician

Safelite Auto Glass
02.2018 - Current

Steel Fabricator

Superior Industries
10.2013 - 02.2018

Stocker- Night Shift

Sam's Club
07.2011 - 10.2013

GED -

Bradshaw Mountain High School

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Zachary Engwall