Zachary Essenburg

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Developed and maintained courteous and effective working relationships.
• Worked well in a team setting, providing support and guidance.

• Coordinated daily production schedules, ensuring efficient workflow and timely delivery of products.
• Trained new team members on safety protocols and operational procedures for seamless integration.
• Collaborated with cross-functional teams to streamline processes, contributing to overall operational efficiency.
• Resolved production-related issues swiftly, maintaining focus on meeting customer demands and deadlines.
• Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
• Led a team of production workers to consistently meet deadlines and exceed performance goals.
• Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
• Monitored and evaluated teams, identifying and targeting opportunities for improvement.
• Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
• Evaluated employee performance regularly, providing constructive feedback and opportunities for growth or advancement.

• Developed lasting relationships with clients through excellent communication and professionalism.

• Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.

•Enhanced customer satisfaction by providing timely and efficient field service support.

•Delivered high-quality services consistently, maintaining client trust and fostering repeat business.

•Utilized advanced diagnostic tools to accurately identify equipment issues and implement appropriate solutions.

•Provided detailed reports post-service visits to document issues resolved, recommendations made, and any potential areas for improvement.

•Reduced equipment downtime with proactive maintenance and troubleshooting efforts.

•Contributed to increased revenue growth, identifying upsell opportunities during service visits.

•Enhanced customer satisfaction by providing comprehensive training on equipment usage to end-users.

•Reduced equipment failures, conducting preventative maintenance and routine inspections.

•Achieved high customer satisfaction scores, consistently receiving positive feedback for service quality.

•Delivered exceptional service under tight deadlines, ensuring that critical equipment was operational for client projects.