Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zachary E Taylor

Centreville,USA

Summary

To pursue a job opportunity in a competitive environment that will challenge me to push my boundaries and expand my knowledge in the field of computer science/cyber security while allowing me to add value to the dynamics of the company.

Overview

6
6
years of professional experience

Work History

IT Supervisor

Levy Restaurants
02.2024 - Current
  • Conducting regular audits of hardware and software assets, identifying areas for improvement or replacement as needed to maintain optimal performance levels within the organization's infrastructure
  • Improving team collaboration with the implementation of advanced communication tools and platforms
  • Installing, configuring, testing and maintaining operating systems, application software, and system management tools
  • Troubleshooting technology regularly, such as Shift4, ELO, and Mashgin
  • Managing IT projects from conception through to completion, ensuring on-time delivery and alignment with organizational objectives

Host Trainer

Harris Crab House
12.2021 - 12.2023
  • Trained new hires in proper work etiquette, time management, and respect, both towards guests and co-workers
  • Constantly communicated with all managers on duty, as well as all front and back of house staff
  • Maintained composure under periods of high stress and high volume
  • Strived for customer satisfaction by meeting all personal and special requests of guests
  • Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success

Front of House Team Member

Chick-fil-A
05.2021 - 12.2021
  • Exemplified the highest quality of customer service and hospitality
  • Executed proper cash handling and control procedures
  • Maintained a positive working relationship with both management and co-workers
  • Responded well to changes or edits to orders quickly and efficiently

Front of House Team Member

Chick-fil-A
08.2019 - 08.2020
  • Excelled in a fast-paced environment by serving customers in a highly efficient, timely and friendly manner
  • Excelled in proper food handling and safety precautions during the height of the COVID pandemic
  • Addressed guest issues and consulted with management regarding appropriate resolutions
  • Monitored dining room, restroom, parking lot, and overall facility cleanliness

Education

Associate of Science - Computer Science And Programming

California Institute of Applied Technology
National City, CA
01-2027

High School Diploma -

St. Mary's High School
Annapolis, MD
05.2022

Skills

  • Self-motivated
  • Leadership Skills
  • Adaptability
  • Positive attitude
  • Conflict resolution
  • Works well under pressure
  • Detail-oriented
  • Organized
  • Efficient
  • Hardware maintenance
  • Mashgin Familiarity

Accomplishments

  • Using Microsoft Excel to develop organizational planning graphs and day-to-day goal requirements
  • Working with a team of IT supervisors to ensure stadium-wide success on a regular basis
  • Supervising and operating at up to 5 different stadium properties, including M&T Bank Stadium, Camden Yards, Nationals Park, Audi Field, and Northwest Stadium
  • Traveling to other states, such as New York for the Belmont Stakes, and Indiana for Indiana University, in order to support locations that required help with Shift4 and Mashgin
  • Awarded excellence in customer service by prior employers due to respectful attitude and ability to work efficiently with others

Timeline

IT Supervisor

Levy Restaurants
02.2024 - Current

Host Trainer

Harris Crab House
12.2021 - 12.2023

Front of House Team Member

Chick-fil-A
05.2021 - 12.2021

Front of House Team Member

Chick-fil-A
08.2019 - 08.2020

High School Diploma -

St. Mary's High School

Associate of Science - Computer Science And Programming

California Institute of Applied Technology

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