Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ZACHARY EVANS

Midland,TX

Summary

My responsibilities at baseline are to organize and maintain maintenance and repair on company assets in the field.Along with maintaining a team of technicians who work at the upmost professionalism and efficiency. One of my accomplishments here is I have maintained excellent customer relations with any customer I am working with and expect my team to perform accordingly as well.i have successfully diminished call outs rate due to maintaining effective team work and strict scheduling which promotes productivity a long with a healthy work environment for anyone who is involved. I believe in a strong line of communication between technicians and management along with customers which promotes trust. I have also lead different teams of technicians to see out major projects for the company.which consists of numerous large Start up and repairs along with troubleshooting and re outfitting units to better suit their application. Which resolved troublesome locations for high priority jobs. Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Field Service Manager

Baseline Energy Services
Midland, TX
08.2018 - Current
  • Organized, directed, supervised, and evaluated the work of assigned personnel.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Utilized problem-solving techniques to identify root causes of technical issues encountered in the field.
  • Developed and implemented field service policies and procedures.
  • Monitored inventory levels for spare parts and supplies for field service technicians.
  • Analyzed data collected from previous jobs to determine areas where improvements can be made for future projects.
  • Managed daily activities of field service technicians by assigning tasks, monitoring progress, and providing guidance when necessary.
  • Scheduled preventive maintenance visits to ensure optimal performance of equipment in the field.
  • Conducted performance reviews of all assigned personnel and provided feedback on areas needing improvement or additional training.
  • Maintained records of completed repairs, including parts used, labor costs, time required and other information as needed.
  • Resolved customer complaints regarding field service operations.
  • Identified trends in customer feedback that could be used to improve overall efficiency in operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Proposed or approved modifications to project plans.
  • Oversaw onsite and offsite maintenance, repair, and installation jobs and Major projects.
  • Provided ongoing support to customers during the installation process, ensuring proper use of equipment being serviced.
  • Ensured compliance with safety regulations while performing duties in the field.

Lead Service Tech

Baseline Energy Services
08.2017 - 08.2018
  • My responsibilities at baseline are to organize and maintain maintenance and repair on company assets in the field.Along with maintaining a team of technicians who work at the upmost professionalism and efficiency
  • One of my accomplishments here is I have maintained excellent customer relations with any customer I am working with and expect my team to perform accordingly as well.i have successfully diminished call outs rate due to maintaining effective team work and strict scheduling which promotes productivity a long with a healthy work environment for anyone who is involved
  • I believe in a strong line of communication between technicians and management along with customers which promotes trust
  • I have also lead different teams of technicians to see out major projects for the company.which consists of numerous startups and repairs along with troubleshooting and re outfitting units to better suit the job they are on
  • Which resolved troublesome locations for high priority jobs.

Lead Technician/field Supervisor

Basin Power Solutions
07.2012 - 08.2017
  • At basin power I had a multitude of responsibilities which consisted of
  • Maintaining and scheduling maintenance of rental fleet in west Texas
  • Parts coordinator WTX
  • Helped in sales of retail equipment and company owned units
  • Field operation ( organizes jobs and setups for 3rd party and basin power units)
  • Supervised multiple field technicians
  • Supervise shop work
  • Perform maintenance and field calls/troubleshooting 3rd party and company generator
  • Managed multiple projects simultaneously while meeting deadlines.
  • Implemented changes to improve system performance or reliability.
  • Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
  • My accomplishments at basin power consist of successfully maintaining a effective retail fleet of a wide assortment of genset units from day one of the company
  • I was hand picked from a group of technicians at LarMar industries to branch off and create a rental division which later became basin power solutions
  • We as a company had a 100% profit from the first year and continued to grow exponentially due to the West Texas branch.i exceeded my job expectations and performed multiple arrays positions to further the company.

Natural Gas/Heavy Duty Diesel Mechanic

LarMar Industries
Midland, TX
07.2009 - 07.2017
  • My responsibilities at LarMar consisted of rebuilding and repair of Caterpillar engines
  • I preformed field calls along with shop work
  • I traveled across the country with a lead technician performing major repairs and maintains third party engines
  • While I was operator in the shop I spend my time working on Caterpillar engine rebuilding used and new builds of a wide assortment of engine set ups to adaptive to customers requests.After my 2nd year I was promoted field technician and worked in the field exclusively handling major repairs and troubleshooting of customer owned units
  • I also was able to attend CAT ET and SIS course while underemployment
  • I was also graced with a wide arranged group of highly trained Natural gas and diesel technicians for on job training.

Education

Graphic Design/Computer Animation, High School/Some College Courses -

Odessa High School
07.2009

Skills

  • Excellent Communication
  • Organization
  • Strategic Planning
  • Self Motivation
  • Adaptability and Flexibility
  • Multitasking
  • Advanced Problem-solving abilities
  • Team Leadership
  • Team Development
  • Employee Coaching and Mentoring
  • 15 Years Of On Job Mechanical Experience
  • Field Operations
  • Project Planning
  • Cost Control
  • Strategy Development
  • Staff Management
  • Scheduling Coordination
  • Business Development
  • Budget Management
  • Promotional event coordination
  • Customer Relationship Management
  • Emergency Response

References

  • Ryan Fuska 405-823-4936
  • Kyle Marshal 432-235-8394
  • Justin Noe 405-439-8630

Timeline

Field Service Manager

Baseline Energy Services
08.2018 - Current

Lead Service Tech

Baseline Energy Services
08.2017 - 08.2018

Lead Technician/field Supervisor

Basin Power Solutions
07.2012 - 08.2017

Natural Gas/Heavy Duty Diesel Mechanic

LarMar Industries
07.2009 - 07.2017

Graphic Design/Computer Animation, High School/Some College Courses -

Odessa High School

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ZACHARY EVANS