Zachary Falconer
San Antonio,TX
Summary
Results-driven Key Account Manager with expertise in client management, solution selling, and project coordination. Proven ability to enhance client satisfaction and drive revenue growth through strategic account planning.
Overview
8
8
years of professional experience
Work History
Key Account Manager
United Rentals
San Antonio, TX
07.2025 - Current
- Managed key client relationships, enhancing satisfaction and retention.
- Cultivated strong client relationships through proactive communication and follow-up.
- Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
- Contributed to development of strategic account plans, identifying growth opportunities.
Outside Sales Representative
United Rentals
San Antonio, TX
06.2019 - 07.2025
- Managed geographic territory to ensure satisfaction and foster repeat business through proactive follow-ups.
- Presented tailored equipment solutions aligning with customer specifications to enhance satisfaction.
- Delivered product demonstrations showcasing equipment features and safety protocols.
- Obtained sales leads through targeted networking, referrals, and face-to-face engagement with companies.
Outside Sales Associate
United Rentals
Charlotte, NC
07.2018 - 06.2019
- Engaged dormant accounts across US and CA, increasing revenue through targeted problem solving and relationship building.
- Collaborated with local sales teams to improve customer engagement on smaller spend accounts, fostering stronger relationships.
- Completed training sessions to enhance selling techniques and drive sales effectiveness.
Education
Bachelor of Arts - Business Communication
University of North Carolina At Charlotte
Charlotte, NC05-2018
Skills
- Client management
- Solution selling
- Account planning
- Sales forecasting
- CRM software proficiency
- Project coordination
- Client Presentations
- Sales training
- Market research
Timeline
Key Account Manager
United Rentals
07.2025 - Current
Outside Sales Representative
United Rentals
06.2019 - 07.2025
Outside Sales Associate
United Rentals
07.2018 - 06.2019
Bachelor of Arts - Business Communication
University of North Carolina At Charlotte