Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
CHIEF EXECUTIVE OFFICER
Fortriator Insurance
04.2021 - 07.2023
Strategic Expansion: Overcame regional challenges by expanding recruitment efforts outside high-risk areas, adding 32 new agents
Diversified the portfolio of insurance carriers, leading to a 540% increase in revenue to $1.26M within three months
Innovative Solutions: Addressed the challenge of quoting prospects efficiently by developing patented software, reducing quote-to-bind time to under 20 minutes
Successfully sold the software to private equity for an undisclosed amount
Sales Leadership: Boosted sales premiums, improved customer experience, and achieved a total NBWP Year-To-Date of $3.64M
C-Level Relationship Management: Leveraged high-level contacts to secure a multi-million-dollar deal with a Colorado-based merger and acquisition (M&A) firm.
Orchestrated a successful exit strategy with a $5.77M buyout from a private buyer, showcasing financial acumen
CHIEF EXECUTIVE OFFICER
Blue Falco Marketing, LLC
01.2018 - 12.2021
Strategic Marketing: Formulated tailored marketing strategies for small businesses, achieving a 65% increase in new customers, a 98% rise in repeat customers, and a 64% revenue increase within six months
Customer Service Excellence: Focused on customer experience, implementing Buy One Get One Free and Buy One Get One 50% offers to attract first-time buyers
Digital Marketing Expertise: Utilized social media paid advertising (Facebook, Snapchat, LinkedIn, Instagram, YouTube) to generate business leads
Achieved and exceeded actual sales, generating profits of $89K+ for digital marketing services
Sales Management: Oversaw sales activities for Sales Manager and Representatives, achieving and exceeding planned revenue through effective performance monitoring
Monthly Reporting and Forecasting: Uncovered prevailing and potential sales trends through monthly reports and sales forecasts, contributing to informed decision-making.
FRANCHISE CO-OWNER W/ GOOSEHEAD INSURANCE
Roy & Farris, LLC
01.2017 - 10.2017
Sales Leadership and Team Development: Maximized sales growth by training and mentoring a high-performance team of two Sales Producers and one Customer Service Representative
Surpassed sales quotas by an impressive 250% in the first year through the implementation of robust sales practices
Referral Partnership Cultivation: Drove business growth and extended market reach by cultivating and sustaining referral partnerships with mortgage Loan Officers, Realtors, and dealerships across Southeast TX
Financial Management: Enhanced financial efficiency by managing the agency's weekly, monthly, and annual operating budgets
Rapid Agency Growth: Successfully grew the agency from $0 in Revenue to $323k in just under one year, enforcing under 1k policies.
AGENCY OWNER W/ FARMERS INSURANCE
Zack Farris Insurance Agency, LLC
09.2014 - 12.2016
Business Establishment and Growth: Established and generated business growth for a personal lines insurance agency, achieving just under six figures in revenue within years
Ranked as the top new agency in Texas for three consecutive years as a scratch agent
Team Leadership and Business Development: Led and supervised a multi-faceted team, including Sales Producers, Customer Service Representatives, and an HR Manager, ensuring the accomplishment of shared objectives
Supported business development by preparing and managing the annual operating budget and formulating and deploying marketing, business, and financial plans
Sales Excellence and Customer Retention: Achieved measurable and incremental growth, attaining a remarkable 92% customer retention rate
Became a top agency in the State of Texas in 2016 for 'premium growth' through the formulation and execution of persuasive sales plans.
Education
BACHELOR OF BUSINESS ADMINISTRATION: MARKETING -
Texas A&M University
College Station, TX
MBA - Entrepreneurship
Texas A&M University
College Station
12.2023
Skills
Business Start up
Staff Management
Change Management
Stakeholder Relations
Multi-Million-Dollar Revenue
Region/Territory Expansion
Staff Leadership & Direction
Inside/Outside Sales Management
Alliance/Partnership Building
Vendor Relationship Management
Key Account Management
High-Level Customer Satisfaction
Networking, Prospecting, Deal Closing
Consultative/Solutions Selling
Social Media Marketing/Sales
Sales Analysis & Reporting
Salesforce (CRM &Lightning)
HubSpot (CRM)
Mondaycom (CRM)
Ontraport (CRM)
Zoho (CRM)
ActiveCampaign (Email Autoresponder & Automation)
Click Funnels
Pipedrive (CRM)
EZLYNX (Insurance Rater)
EAgent
PL Rating
QuickBooks
Quicken
LinkedIn Ads
Facebook for Business
Snapchat Ads
Twitter Ads
Instagram Ads
Google Ads
YouTube Ads
Adobe Cloud Suite (Adobe Photoshop, Illustrator, Acrobat Pro)
Microsoft Office (Word, PowerPoint, Excel, Access, Outlook)