Zachary Ferranti
Palm City,FL
Summary
Talented Sr. Director of Analytics with excellent employee development, customer service and analytics skills coupled with more than 20 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
20
20
years of professional experience
15
15
Years Management experience
Work History
Business Intelligence / Analytic Manager
Duke Health Technology Solutions
10.2016
- Created vision for how technology and analytics would be used to drive business decisions
- Ensured that technology used met current and future business needs all within HIPAA and compliance guidelines
- Built out a team that embeds a data culture across all teams and departments and is a trusted data partner for the rest of the organization
- Developed and lead change management efforts to achieve broad and consistent BI tool adoption and use
- Conducted assessments of usage, functionality, training, knowledge/skills, and lead planning/execution to close opportunity gaps
- Collaborate with the Data Engineering team to ensure that the company’s data is clean, accurate, current, stable and reliable
- Created the information architecture that builds common understanding and use of data, KPIs and information flow
- Provide technical leadership of overall architecture, BI approaches, master data management (MDM), data flow, performance monitoring, automation, security auditing, continuing improvement, and production deployments
- Experience working with costs & budget for projects, technology maintenance, improvement, and expansion
- Manage Sprints multiple simultaneous projects; Define roadmap, create stories, manage backlog, lead stand-ups
- Head top preforming team of 20+ members to drive all phases of the development process in alignment with technical and operational requirements
- Include screening, hiring, onboarding, and conducting performance reviews
- Facilitate monthly meetings with the C-Level's and Director's in defining the strategic goals and direction for the Information Delivery department particularly as relates to enabling customer self-service through the build and rollout of the User Layer through regular on-site visits, virtual meetings, and customer advisory board sessions
- Proved Instrumental in improving relationships with key customers to increase the customer’s understanding of technical environment as well as increase ACE’s understanding of the customer’s operational goals and workflow
- Create key performance metrics (KPIs) for Information delivery and Foundation teams
- Managed all aspects of BI/analytics to leverage existing BI tools (Tableau, Crystal, Business Objects, MS Cubes, and Excel) to deliver analytic and operational reports to thousands of customers daily
- Gather requirements and prepare technical specifications for data mapping and data transformation processes.
Sr. Director of Analytics
Southern Glazer Wine And Spirits
07.2018 - Current
- Lead the planning and implementation of SaaS Reporting (BusinessObjects/Tableau) projects by defining the scope, goals and deliverables and subsequently managing resources, timelines, and project completion
- Partnered with department heads, C Suite, and BI leads to establish solutions (technical and operational) for opportunities identified to drive short- and long-term strategies for department/company resulting in sales for company increasing from 9 billion to 29 billion in 3 years
- Formulated IT policies, strategies, SLAs, and standards through governance, standardization, and rationalization to increase usage by 50% while decreasing number of documents by 70% and costs by $2,000,000 per year
- Rebuilt all data systems and worked with various teams (Data engineering, data modeling, and data warehouse) across departments to properly sync, have identified hierarchy and are architected for rapid scale and growth
- Developed project to create single semantic layer using multiple data sources to decrease development time by 45%, decrease user support by 60%, and increase trust in data solutions
- Lead team that analyzes data for trends/patterns to identify business issues that need to be addressed, communicate with internal customers about results of analyses and develop data-driven strategies for overcoming these problems
- Managed internal and external IT teams, software vendors, 3rd party staffing agencies and to deliver innovate solutions in an agile environment using corporate BI tools (SAP BOBJ, Tableau, Power BI) on AWS/Redshift
- Own the management and transformation of data into insights, while partnering and collaborating with team members to build a strategy, shared vision, and data models to deliver data as a product (DaaP)
- Lead discussions with internal business partners to define business needs, source, explore, and validate the data to create appropriate infrastructure for best-in-class analysis and visualizations to solve complex business needs
- Product owner for all BI analytic applications (Tableau, BusinessObjects, various homegrown system, MetaMiner)
- Lead Monthly BI/Analytics meetings with senior leadership team to deliver guidance, vision, resource staffing, updates, and best practices for current and future projects
- Hands on development and management of data warehouse, data engineering, data modeling, analytical and data solutions and to drive business insights
- Hire, develop, coach, and manage 15 direct reports (50+ indirect) in personal growth and career progression.
Business Intelligence Team Lead
Duke Health Technology Solutions
04.2013 - 10.2016
- Managed and coached a team of analytics experts including hiring, technical leadership, and performance reviews
- Worked closely with the stakeholders and customers to promote net new analysis requirements and facilitate development of reporting, provide analytical support and consultation
- Only IT associate with multiple Duke CIO coins for outstanding performance for Business Intelligence projects
- Completed an average of 15 personal UI design, code reviews, and programming projects each quarter
- Negotiated 3rd party tools to enhance the BI experience while prioritizing and streamlining team’s workload
- Maximized success by developing and launching best practices and development standards for BOBJ and Reporting
- Oversaw Tableau Server 9.3 project from proof of concept to server build to go live and upgrade to 10.1.1
- Managed demand for delivery of reports/dashboards while maintaining high level of quality while working under resource constraints and deadlines
- Lead meetings with end user to facilitate, document and define data requirements to move customers off individual databases to corporate standards
- Tripled the number of universes, daily active users, and reports in under last 18 months
- Imported, maintained, upgrade, and customize numerous EPIC universes including Professional Billing, Hospital Billing, Appointments, Pharmacy, and Operating Room management to meet best practices and Duke Standards.
Education
Master of Business Administration (MBA) - Finance
Nova Southeastern University
Bachelor of Science Degree (B.S.) - Management Information Systems
Florida State University
Skills
SAP BusinessObjects
undefinedCertification
Project Management Program Management Life Cycle Management Agile Architecture Development/Design Data Warehousing Data Modeling Data Integration Product Owner Scrum SQL Tuning and Optimization Relation Databases Data Science Cloud Services Dimensional Databases SaaS Systems Engineering SDLC DaaP Requirements Gathering Data engineering Master Data Management (MDM) Data Transformation Quality Assurance Project Management Effective Communicator Best Practice Development Requirements Gathering
Additional Information
- https://www.linkedin.com/in/zacferranti/ Resume of
Timeline
Sr. Director of Analytics
Southern Glazer Wine And Spirits
07.2018 - Current
Business Intelligence / Analytic Manager
Duke Health Technology Solutions
10.2016
Business Intelligence Team Lead
Duke Health Technology Solutions
04.2013 - 10.2016
Master of Business Administration (MBA) - Finance
Nova Southeastern University
Bachelor of Science Degree (B.S.) - Management Information Systems
Florida State University
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