Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Zachary Fletcher

Chesapeake,VA

Summary

Driven and resourceful administrative professional with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented team player with strong organizational skills.


Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced media and communication equipment worker with broad knowledge of principles and operations of variety of electronic equipment. Possess excellent troubleshooting and problem-solving skills with ability to interpret technical drawings and schematics. Diligent Communications Technician successful in satellite communications. Over 2 years of hands-on experience working as the primary Phoenix (AN/TSC-156D) subject matter expert for the 307th Expeditionary Signal Battalion - Enhanced. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Knowledgeable Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of scientific principles and Plumbing. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Motivated Plumbing Apprentice knowledgeable about reading diagrams, using equipment and maintaining site safety. Excellent listening, organizational and problem-solving skills. Offering 6 years of experience in similar positions. Energetic Plumbing Apprentice effective at organizing and cleaning up worksites to keep jobs moving smoothly. Good repair and maintenance skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Plumber position. Ready to help team achieve company goals.



Overview

13
13
years of professional experience
1
1
Certification

Work History

Enlisted Soldier

US Army
04.2018 - 04.2024
  • Responded to emergency situations to resolve immediate safety concerns.
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
  • Operated and maintained armored vehicles.
  • Secured and protected military property, assets, and personnel.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.
  • Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
  • Utilized advanced technical skills to maintain and troubleshoot essential communication equipment, ensuring a reliable network for command operations.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Upheld US Army dress and appearance regulations for professional appearance.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Worked in dirty and uncomfortable conditions.
  • Completed Basic Leadership Course program upon receipt of Corporal as part of leadership development.
  • Designated confidant for sexual assault and responder for suicide prevention situations.
  • Operated satellite communication systems.
  • Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
  • Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout plans.
  • Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
  • Streamlined administrative processes by developing efficient filing systems, reducing paperwork processing time significantly.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Risk-assessed environments and implemented appropriate security measures.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Maintained an exemplary level of proficiency in use of firearms.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.

Executive Assistant

516th Signal Brigade, US Army
04.2022 - 04.2024
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and daily meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Upheld strict timetables by maintaining accurate, balanced calendars.

Satellite Communications System Operator

307th Signal Battalion, US Army
04.2018 - 04.2022
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
  • Secured and protected military property, assets, and personnel.
  • Optimized system performance for seamless data transmission and improved network efficiency.
  • Conducted thorough risk assessments for potential interference sources, implementing mitigation strategies as needed.
  • Served as a subject matter expert on Satellite Communications System Operator duties, leading training initiatives for new personnel and utilizing knowledgeable techniques to repair and maintain Satellite Communication Equipment.
  • Streamlined setup processes of satellite communication systems, resulting in reduced setup time.
  • Directed field operations during deployments, overseeing proper setup and configuration of mobile satellite communication assets.
  • Ensured uninterrupted communication services by swiftly identifying and addressing technical issues.
  • Followed standards and procedures to maintain safe work environment.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Memorized Satellite communications policies and led training for company personnel.
  • Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Utilized advanced technical skills to maintain and troubleshoot essential communication equipment, ensuring reliable networks for command operations.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Implemented preventive maintenance measures, reducing the frequency of equipment failures and service disruptions.
  • Enhanced satellite communication capabilities by implementing advanced troubleshooting techniques.
  • Coordinated with external agencies for spectrum management, ensuring efficient use of limited resources without compromising signal quality or capacity.
  • Diagnosed and resolved communication hardware and software issues.
  • Accurately read, understood and carried out written instructions.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.

Quality Control Technician-Inspector Apprentice

Whitton Construction
07.2017 - 03.2018
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to safe working environments for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Ensured safety compliance by adhering to local and federal regulations while performing tasks.
  • Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Eliminated risks by correctly identifying potential safety hazards.

Plumbing Apprentice

Davis Plumbing And Drain Service
06.2011 - 05.2017
  • Gained valuable experience through hands-on training under guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
  • Organized and moved materials from truck to job site to support project requirements.
  • Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
  • Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Inspected sewers and piping systems to assess quality and condition.
  • Fabricated piping pieces and components in line with design specifications for each system.

Education

High School Diploma -

Academy of Community Partners
Mesa, AZ
05.2017

Skills

  • Executive Support

  • Middle Management

  • Strong Problem Solver

  • Meticulous attention to detail

  • Information confidentiality

  • Critical Thinking

  • Work Prioritization

  • Calendar Management

  • Customer Service

  • Phone Etiquette

  • Safety Oriented

  • Safety Compliance

Accomplishments

  • Recipient of the Army Commendation Medal, Army Good Conduct Medal (x2), National Defense Service Medal, Global War on Terrorism Service Medal, Non Commissioned Officer Professional Development Ribbon, Army Service Ribbon, and the Overseas Service Ribbon.
  • 6 Years of honorable service within the Signal Corps of the United States Army.
  • Served as a Junior Enlisted Sexual Harassment/Assault Confidant, providing information and resources to survivors of sexual harassment and assault.
  • Battalion Satellite Communications System Subject Matter Expert for the 307th Expeditionary Signal Battalion - Enhanced.
  • Executive Assistant for several high profile Officers/Enlisted personnel.
  • Non-Commissioned Officer in the United States Army, overseeing day to day operations of 5-7 personnel and government equipment worth hundreds of thousands of dollars.
  • Planned corporate meetings, lunches and special events for groups of 15+ employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Basic Leaders Course, US Army
  • Distributed Leadership Course, US Army
  • Combat Life Savers Course, US Army
  • Field Sanitation Team Certifications, US Army
  • Satellite Communication System Operator/Maintainer (25S), US Army
  • Drivers Training Certification, US Army
  • TS/SCI Security Clearance

Affiliations

  • US Army Veteran

Timeline

Executive Assistant

516th Signal Brigade, US Army
04.2022 - 04.2024

Enlisted Soldier

US Army
04.2018 - 04.2024

Satellite Communications System Operator

307th Signal Battalion, US Army
04.2018 - 04.2022

Quality Control Technician-Inspector Apprentice

Whitton Construction
07.2017 - 03.2018

Plumbing Apprentice

Davis Plumbing And Drain Service
06.2011 - 05.2017

High School Diploma -

Academy of Community Partners
Zachary Fletcher