Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zachary Fortin

Shawnee,OK

Summary

Adept at complex problem-solving and demonstrating a strong work ethic, I significantly enhanced kitchen efficiency at Crackerbarrel and customer satisfaction at A Team Heating and Cooling. As a team player with exceptional attention to detail, I consistently exceed employer expectations, ensuring seamless operations and positive outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dishwasher/Cook

Crackerbarrel
11.2023 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Sales Associate

Tractor Supply Company
09.2022 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

HVAC Apprentice

A Team Heating and Cooling
01.2021 - 08.2022
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
  • Conducted regular inspections of installed systems to guarantee optimal performance levels were upheld consistently over time.
  • Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
  • Maintained safe work environments by adhering to strict safety protocols and guidelines.
  • Joined pipes or tubing to refrigerant and water sources to form complete circuit.
  • Enhanced customer satisfaction by quickly addressing and resolving any technical issues or concerns.

Education

High School Diploma - Engineering Technology

Bethel High School
Bethel, OK
05.2021

Skills

  • Strong Work Ethic
  • Punctuality
  • Stress Tolerance
  • Complex Problem-Solving
  • Team Player
  • Attention to Detail

Accomplishments

National Honor Society member

Certification

●Blueprint reading

●Inspection Techniques 1

●Bore Guages

●Optical Comparators

●Specialty Micrometers

●General Dimensioning and Tolerances

●Surface Plates

●Gauge Blocks

●Height Gauges

Timeline

Dishwasher/Cook

Crackerbarrel
11.2023 - Current

Sales Associate

Tractor Supply Company
09.2022 - 10.2023

HVAC Apprentice

A Team Heating and Cooling
01.2021 - 08.2022

High School Diploma - Engineering Technology

Bethel High School

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Zachary Fortin