Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zachary Fox-Hughes

Beaverton,OR

Summary

Seasoned Warehouse Manager with a proven track record in enhancing operational efficiency and team productivity at pepmove. Skilled in warehouse layout optimization and staff management, I excel in conflict resolution and mentoring. Achieved significant improvements in order fulfillment accuracy, demonstrating strong problem-solving abilities and a commitment to excellence. Reliable Lead Driver known for high productivity and efficient task completion. Possess specialized skills in route planning, vehicle maintenance, and safety compliance which ensure smooth operations. Excel at communication, leadership, and time management, enabling successful team coordination and customer satisfaction. Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Overview

8
8
years of professional experience

Work History

Warehouse Manager

pepmove
Tualatin, OR
11.2021 - Current
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Resolved customer complaints related to product quality or delivery issues.
  • Prepared inventory for shipment by attaching tags and labels.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Operated forklifts to fill or empty overhead spaces.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.

Lead Driver

Pepmove
Tualatin, OR
03.2017 - Current
  • Supervised and trained new drivers in safe driving techniques and company policies.
  • Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Managed relationships with vendors such as fuel suppliers, mechanics.
  • Monitored driver performance, providing feedback when necessary.
  • Organized the delivery of goods to customers on time with a focus on customer satisfaction.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Investigated any incidents or accidents involving drivers or vehicles.
  • Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
  • Reviewed daily manifests to coordinate efficient deliveries.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Ensured that all vehicles were inspected and maintained properly.
  • Provided support to drivers during their route if needed.
  • Assisted drivers with troubleshooting mechanical issues with vehicles.
  • Drove vehicles with capacities many tons to transport materials to and from residences, offices, and industrial yards.
  • Tracked driver behavior, timekeeping and attendance.
  • Coordinated routes for drivers to ensure efficient use of resources.
  • Inspected vehicles for mechanical items and safety issues prior to departures.
  • Resolved customer complaints promptly and professionally.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Completed pre- and post-trip inspections of assigned equipment and vehicles.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Driver

Coca Cola Refreshments
Wilsonville, OR
11.2023 - 10.2024
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Reported any vehicle malfunctions or accidents immediately to management.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Operated a variety of vehicles safely in diverse weather conditions.
  • Secured merchandise, avoiding damage during transportation.
  • Checked vehicle after shift for damage.
  • Adapted to changing routes or schedules as required by the employer.
  • Completed necessary paperwork and documentation for deliveries.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Maintained confidentiality of sensitive materials during transport.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Logged deliveries, drop-off times and special conditions in company system.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Documented daily mileage, gas, and other data.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Education

High School Diploma -

Seagoville High School
Seagoville, TX
06-2013

Skills

  • Efficient Loading Processes
  • Warehouse operation oversight
  • Daily cycle counting
  • Documentation
  • Safety oversight
  • Supplies inventory
  • Warehouse layout optimization
  • Conflict resolution
  • Heavy lifting
  • Logistics oversight
  • Forklift operations
  • Order fulfillment
  • Order picking and processing
  • Unpacking merchandise
  • Staff management
  • Storage management
  • Route optimization
  • Collaborative teamwork
  • Shipping and receiving
  • Staff supervision
  • Problem-solving
  • Mentoring and training
  • Inventory and stocking

References

References available upon request.

Timeline

Driver

Coca Cola Refreshments
11.2023 - 10.2024

Warehouse Manager

pepmove
11.2021 - Current

Lead Driver

Pepmove
03.2017 - Current

High School Diploma -

Seagoville High School

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Zachary Fox-Hughes