Zachary Fulton
Nashville,TN
Summary
Dedicated Account Executive successful at handling numerous clients and individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
8
8
years of professional experience
Work History
Sales Manager
MS Logistics
Nashville, TN
03.2024 - Current
- Collaborated with marketing team to create promotional materials for target customers.
- Developed and implemented sales strategies to increase market share.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved customer complaints regarding sales and service.
Account Executive- Team Lead
Integrity Express Logistics
Nashville, TN
01.2023 - 02.2024
- Analyzed data from market research surveys to identify potential opportunities for growth.
- Conducted weekly team meetings to review progress and discuss issues.
- Identified new business opportunities through networking with existing customers and prospects.
- Managed a team of account executives, providing direction and guidance on client engagement strategies.
- Assisted in developing pricing strategies based on competitive analysis and market conditions.
- Created detailed reports for management outlining performance metrics against goals.
- Maintained up-to-date knowledge of current market trends, competitor activities, and customer needs.
- Coached, developed and motivated team to achieve revenue goals.
Account Executive
Integrity Express Logistics
Nashville, TN
09.2021 - 01.2023
- Identified key decision makers within target organizations and developed relationships with them.
- Achieved weekly sales targets set by management team.
- Provided customer service support to existing clients and potential customers.
- Generated high quality sales leads through effective research methods.
- Analyzed market trends, competitor strategies, industry developments. to formulate competitive selling strategies.
- Actively participated in team meetings with other members of the organization's sales department.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Exceeded company KPI standard to earn available bonus incentives and achieve commission status.
Strategic Account Representative
Mobile Mini
Knoxville, TN
04.2020 - 10.2020
- Satisfied customers every day with fast, friendly, and knowledgeable support for needs
- Recognized and took advantage of opportunities to increase business revenue, including showing value in additional services offered
- Reviewed the incoming orders and assigned work to the local dispatchers to maintain a demanding schedule
- Filed records to keep system efficient and information organized
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Consulted with customers to understand desires and suggest best products to meet needs
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Worked with managers to address problems such as lack of inventory or service issues
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Prepared reports highlighting important information such as units currently on rent and pending deliveries
- Maintained and nurtured business relationships with existing clients
Inside Sales Representative
Mobile Mini
Knoxville, TN
01.2019 - 04.2020
- Provided constant support to customers about products, prices and technical issues
- Addressed customer issues promptly to maintain satisfaction and preserve revenue streams
- Negotiated the pricing, delivery structure and terms for each sales and service agreement
- Learned the needs of each customer to provide better product recommendations and increase sales chances
- Maintained relationships with existing customers while continuously prospecting for new business
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Gained expert knowledge of operations, market conditions, and trends
- Documented customer activities to maintain current Salesforce tracking
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Met targets consistently by working hard and with strong attention to detail.
Outbound Sales Associate
Mobile Mini
Knoxville, TN
05.2018 - 01.2019
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Consulted with customers to understand desires and suggest best products to meet needs
- 50+ Outbound calls per day to potential customers
- Gained expert knowledge of operations, market conditions, and trends
- Managed communications between team members, customers and vendors to keep operations efficient and successful
- Collaborated well with team members to carry out daily assignments and achieve team targets.
Exterior Team Supervisor
Marshall Cleaning Service
Knoxville, TN
06.2017 - 01.2018
- Supervise exterior technicians and provide training and orientation to new staff
- Resolve customer complaints regarding sales and service
- Explain products or services and prices and demonstrate use of products
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Maintain customer records, using automated systems
- Negotiate prices or terms of sales or service agreements
- Ensure that all equipment is properly maintained.
Route Supervisor
Vendworks
Hattiesburg, MS
12.2016 - 05.2017
- Confer with customers, supervisors, and other personnel to exchange information or to resolve problems
- Plan and establish transportation routes
- Monitor field work to ensure that it is being performed properly and that materials are being used as they should be
- Maintain or verify records of time, materials, expenditures, or crew activities
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
Education
High School Diploma - General Studies
Presbyterian Christian Secondary School
Chemistry/Business Administration -
University of Mississippi
Skills
- Critical Thinking
- Time Management
- Complex Problem Solving
- CRM Proficiency
- Client Acquisition
- Relationship Management
- Attention to detail
- Written and Verbal communication
- Goal-Oriented
- Revenue Generation
Timeline
Sales Manager
MS Logistics
03.2024 - Current
Account Executive- Team Lead
Integrity Express Logistics
01.2023 - 02.2024
Account Executive
Integrity Express Logistics
09.2021 - 01.2023
Strategic Account Representative
Mobile Mini
04.2020 - 10.2020
Inside Sales Representative
Mobile Mini
01.2019 - 04.2020
Outbound Sales Associate
Mobile Mini
05.2018 - 01.2019
Exterior Team Supervisor
Marshall Cleaning Service
06.2017 - 01.2018
Route Supervisor
Vendworks
12.2016 - 05.2017
High School Diploma - General Studies
Presbyterian Christian Secondary School
Chemistry/Business Administration -
University of Mississippi
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