Kristen Gardiner
Overview
3
3
years of professional experience
Work History
Territory Sales Specialist
Greenhouse Fabrics
02.2024 - Current
- Directly managed 750 client accounts in Northeast territory that consisted of interior designers, upholsterers, and workrooms.
- Increased sales revenue of Northeast territory by 2% in less than 6 months, resulting in Northeast being the leading territory in the United States.
- Developed comprehensive territory plans that outlined goals, tactics, resource allocation, and timelines for achieving success in the assigned region.
- Provided valuable feedback to product development teams based on client needs, resulting in improved products and higher overall satisfaction rates among customers.
- Collaborated with marketing team to develop targeted campaigns that increased product visibility and generated new leads within the territory.
High Volume Store Leader
Altar'd State
03.2022 - 02.2024
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Ended fourth quarter with +30% of sales compared to previous year.
- Generated repeat business by developing and maintaining strong team of 30-35 employees devoted to customer service.
- Increased employee satisfaction and engagement, received 100% on Great Places to Work survey by team in 2022 and 2023.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Internally promoted 7 associates in 2022.
Store Leader
Altar'd State
09.2021 - 03.2022
- Increased sales revenue by 20% during fourth quarter, compared to previous year's results. Ending at $2 million on the year in revenue.
- Ended #1 in company for Guest Service Health Check in 2021.
- Created training modules ("Voice of the Guest") in partnership with HR for new hires to learn expectations of guest service.
- Recruited and hired talented individuals bringing depth and experience to organization. Vacancy Rate: 0%. Retention Rate: 90%.
- Mentored employees to help improve skills and enable team members to become peak performers on job. Internally promoted 5 associates during time in this role.
Education
Bachelor of Science - Consumer, Apparel, And Retail Studies
University of North Carolina At Greensboro
Greensboro, NCSkills
- Analytical Skills
- Work Planning and Prioritization
- Team Leadership
- Collaboration
- Critical Thinking
- Communication
- Creative Skills
- Business Acumen
Timeline
Territory Sales Specialist
Greenhouse Fabrics
02.2024 - Current
High Volume Store Leader
Altar'd State
03.2022 - 02.2024
Store Leader
Altar'd State
09.2021 - 03.2022
Bachelor of Science - Consumer, Apparel, And Retail Studies
University of North Carolina At Greensboro
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