Zachary Godfrey
Austin,TX
Summary
Zach Godfrey is a dynamic nonprofit leader with over 12 years of experience in driving community health care service initiatives and fostering professional excellence. His proven track record in delivering exceptional nonprofit health care services, showcasing outstanding leadership skills, and developing high-performing teams. Zach's meticulous attention to detail and the ability to effectively guide large teams toward ambitious program goals while engaging with diverse, high-profile clientele enhance his overall value. Zach is committed to contributing to an innovative organization that upholds honorable core values and is dedicated to a mission that will positively impact the lives of others and the broader Texas community.
Overview
12
12
years of professional experience
Work History
Patient Advocate Program Manager
Texas Health Action
06.2023 - 01.2026
- Developed and implemented strategic program initiatives to enhance patient care and operational efficiency.
- Managed budget oversight for multiple medical programs, ensuring alignment with organizational goals and financial targets.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Reduced operational costs of up to $100,000.00 for the department through efficient program management techniques.
- Identified opportunities for growth by analyzing trends in the healthcare industry, leading to proactive program development efforts.
- Mentored and trained large teams and or staff on best practices, creating a system designed to foster a culture of continuous improvement.
- Oversaw daily patient support services operations, ensuring efficiency and adherence to program procedures and policies.
Community Outreach Coordinator
The Arc Of The Capital Area
05.2022 - 05.2023
- Managed budgets for multiple projects, consistently adhering to financial constraints while achieving desired outcomes.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
- Recruited, trained, and supervised volunteers to assist with various outreach activities, ensuring a positive experience for all involved.
- Spearheaded the creation of a comprehensive database to track program participants, enabling more accurate reporting and analysis of demographic trends and engagement patterns.
- Developed and implemented community outreach programs to enhance awareness of disability services.
- Led community engagement activities, fostering relationships that strengthen support networks for participants.
Care Coordinator
Wraparound Family Services
10.2018 - 05.2022
- Constructed efficient teams of physicians, social workers, activity therapists, nutritionists and case managers to develop and implement care plans while documenting patients interactions and interventions personalized to patients individual needs.
- Managed caseloads of 15-20 children and families providing in home intense comprehensive mental behavioral health care services and holistic comprehensive community based services.
- Increased referral rates by 8% providing excellent service and building meaningful relationships with patients, caregivers, and schools.
- Utilized specific EMR software tailored to provided services, and all Microsoft Office software to maintain records of services, and apparent condition of patients.
Respite Program Manager
Preventive Measures
06.2014 - 10.2018
- Oversaw daily Respite operations ensuring compliance with local and state-wide care standards and regulations.
- Streamlined client intake processes, improving continuous enrollment rates by 5% each year.
- Led strategic initiatives to enhance client engagement and retention efforts.
- Evaluated program effectiveness using data-driven metrics, identifying areas for improvement and implementing necessary changes for continuous growth.
- Managed budgeting and financial planning processes for the department, maintaining fiscal responsibility while meeting operational goals.
- Developed strong team leads to implement comprehensive treatment plans for clients, maximizing their potential for recovery and independence.
- Mentored and trained large teams and or staff on best practices, fostering a culture of continuous improvement.
Education
Bachelor of Arts - Psychology
Grambling State University
Grambling, LA2018
Skills
- Proficient in public speaking
- Skilled in Microsoft Office applications
- Proficient in program management
- Proficient in community engagement
- Strategic fundraising management
- Demonstrates both analytical & critical thinking
- Experienced in healthcare billing processes
- Proficient in overseeing supervisors managing high-volume patient cases
- Skilled in developing culturally competent teams
- Skilled in financial oversight
- Proficient in data management
- Proficient in quality documentation management
Timeline
Patient Advocate Program Manager
Texas Health Action
06.2023 - 01.2026
Community Outreach Coordinator
The Arc Of The Capital Area
05.2022 - 05.2023
Care Coordinator
Wraparound Family Services
10.2018 - 05.2022
Respite Program Manager
Preventive Measures
06.2014 - 10.2018
Bachelor of Arts - Psychology
Grambling State University