Zachary Golubeff
Summary
Dynamic and adaptable professional with experience at Publix, excelling in customer service and cash register operations. Proven ability to build client relationships and enhance customer experiences through effective communication and product recommendations. Fluent in Spanish, I thrive in team environments and am committed to achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Student Staff Member
Mercer University
09.2024 - Current
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Built personal relationships with guests to promote positive experiences.
- Established positive relationships with tour members through fun and engaging conversation.
- Sorted and organized files.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Met with prospects and guardians to answer questions, discuss academics and provide tours.
Cashier
Publix
07.2022 - 07.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Psychology
Mercer University
Macon, GA05-2028
High School Diploma -
Whitewater High School
Fayetteville, GA05-2024
Skills
- Microsoft office
- Public speaking
- Client relationships
- Team collaboration
- Spanish fluency
- Adaptability and flexibility
- Point-of-sale system
- Cleaning and sanitizing
- Customer relations
- Customer service
- Cash register operation
- Product recommendations
Languages
Spanish
Professional Working
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