Zachary Goodale
Santaquin,UT
Summary
Distinguished at American Fork Police Department for exceptional investigative skills and empathy, I resolved conflicts and earned a Hero Award from Mayor Brad Frost. Proficient in drug identification and dedicated to community engagement, my career is marked by integrity, resulting in seven commendations and a Chief's Citation for outstanding service.
Law enforcement professional with high standard of integrity and preparedness for road patrol duties. Proven track record of maintaining public safety and managing emergency situations. Strong focus on team collaboration and adaptability, ensuring reliable and effective responses to dynamic challenges. Skilled in conflict resolution and situational awareness.
Overview
8
8
years of professional experience
Work History
Police Officer, Uniformed Road Patrol
American Fork Police Department
06.2019 - Current
- Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
- Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
- Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
- Engaged in self-initiated enforcement actions such as traffic stops or citizen contacts, ensuring compliance with local laws and ordinances.
- Taser instructor since 2020
- Responded to emergency calls to provide assistance to citizens in need.
- Served as a field training officer for new recruits – sharing knowledge gained from experience on patrol-helping them excel in their roles.
- During my time at American Fork Police Department I have received 7 letters of commendation regarding the quality of my investigations.
- Honored with Chief's Citation from Chief Gwilliam.
- Honored with Hero Award from Mayor Brad Frost of American Fork on September 10, 2024.
Customer Service Representative
Wayfair
01.2017 - 06.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Police Academy
Utah Valley University
Orem, UT04-2019
High School Diploma -
Salem Hills High School
Salem, UT05-2012
Skills
- Drug identification
- Patience and empathy
- Crime scene preservation
- Integrity and ethics
- Community engagement
- Firearms proficiency
- Arrest techniques
- First aid and CPR
- Integrity and honesty
- Self-defense tactics
- Investigative skills
- Problem-solving
Timeline
Police Officer, Uniformed Road Patrol
American Fork Police Department
06.2019 - Current
Customer Service Representative
Wayfair
01.2017 - 06.2019
No Degree - Police Academy
Utah Valley University
High School Diploma -
Salem Hills High School
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