Server and ToGo Specialist
Outback
08.2022 - Current
Hi, I’m
Zachary Gorham
Charlotte,NC
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Outback. Excelled in multitasking and time management, ensuring high-quality service across multiple stations. Skilled in POS operations and adept at fostering teamwork, I significantly contributed to smooth and efficient shift operations, embodying a strong work ethic and exceptional teamwork skills.
Work History
Outback
Server and ToGo Specialist
08.2022 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lochmere Golf & Country Club
Pro Shop Attendant
08.2022 - 08.2023
Job overview
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
Skipper's Fish and Market
Shift Leader
03.2019 - 08.2022
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Oversaw kitchen staff to ensure quality, efficiency, and timeliness of food preparation.
Education
University of North Carolina At CharlotteCharlotte, NC
08.2022 - 05.2026
University Overview
- Dean's List [Spring 2023]
- Beta Alpha Psi Member
- Sigma Alpha Epsilon Member
Skills
- Strong Work Ethic
- Self Motivator
- Teamwork and Collaboration
- Task Prioritization
- Time Management
- Efficient Problem-Solving
Timeline
Pro Shop Attendant
Lochmere Golf & Country Club
08.2022 - 08.2023
University of North Carolina At Charlotte
08.2022 - 05.2026
Shift Leader
Skipper's Fish and Market
03.2019 - 08.2022
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