Zachary Gorrell
Canfield
Summary
Experienced, proactive purchaser with 5 years of expertise in managing detailed purchase requisitions and orders. Demonstrates exceptional conflict management skills, expert negotiation abilities, and a talent for building strong supplier relationships. Recognized for articulate communication, accountability, and a meticulous attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Analyst
TSI Video
09.2023 - Current
- Skillfully analyze and optimize business operations to enhance efficiency and productivity
- Manage end-to-end procurement processes, including vendor selection, and negotiation, ensuring timely delivery of quality goods and services while minimizing costs
- Utilize advanced analytical techniques and strategic planning to identify opportunities for process improvement and cost savings
- Collaborate cross-functionally to implement solutions that drive operational excellence and support organizational objectives
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained complete documentation and records of all purchasing activities.
- Established relationships with vendors to secure competitive pricing and discounts.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Service Coordinator
Marco Industries
11.2022 - 09.2023
- Effectively managed and coordinated service activities
- Skilled in providing exceptional customer service and ensuring the smooth execution of service operations
- Adept at managing multiple priorities and deadlines to meet customer requirements and achieve organizational goals
- Had strong communication and interpersonal skills enable effective collaboration with cross-functional teams, technicians, and clients
- Proficient in utilizing service management software and tools to streamline processes and enhance operational efficiency
- Committed to delivering outstanding service experiences and maintaining customer satisfaction
Project Manager
All Metals Recycling
11.2020 - 11.2022
- Distinguished oversight and management of operations across two remote yards and a team of over twenty personnel
- Demonstrated expertise in tracking profit/loss and managing inventory using advanced Excel spreadsheets
- Developed and presented pivot charts for comprehensive financial reporting during meetings with the President and Vice President, facilitating informed decision-making on monthly and quarterly earnings and expenditures
- Spearheaded the strategic deployment of multiple teams, resulting in a notable 30% improvement in product delivery time to customers
- Instrumental in driving a 24% increase in company profit by enhancing product quality and implementing efficient resource allocation strategies
- Additionally, directed the tracking and logistics of all materials, including coordination with multiple vendors such as Rail and Trucking, ensuring adherence to predetermined loss estimates and optimizing supply chain efficiency across diverse locations and states
Internet Sales Associate
Nissan of Costa Mesa
03.2020 - 08.2020
- Managed sales activities generated from CRM software and supported overall dealership sales
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Implemented marketing campaigns to increase customer engagement and sales.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Managed financial tracking, inventory coordination and social media marketing.
Buyer
Hall Industries
01.2019 - 12.2019
- Managed purchase orders, evaluated employer agreements and negotiated pricing agreements with suppliers to effectively introduce process improvement leading to material cost savings of 20%, without any impact to quality of material
- Appointed to lead and manage strategic cost savings operations and implement new strategies and policies to ensure that the company received fair pricing on all products and materials
- Key part of a team to set-up inventory control protocols as well as organization of materials throughout the manufacturing process that reduced loss of material by 30% using Six Sigma strategies within the first month of being implemented
- Responsible for sourcing material bid proposals and creating purchase orders for both the Headquarters and Wheel division
- Managed supplier fulfillment; informed production management on on-time delivery as well as delay, for scheduling purposes
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Developed and improved account relationships.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Forecasted purchasing trends and improved merchandising strategies.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Evaluated product quality and vendor performance to maintain quality standards.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Researched and identified new suppliers and vendors.
- Developed and managed budgets for purchasing and projected purchasing needs.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Education
Associate - Business Management
Eastern Gateway Community College
09.2022
Bachelors - Business Administration
Geneva College
Beaver Falls, PA06.2010
High School Diploma - Economics
Blackhawk High School
Beaver Falls, PA06.2006
Skills
- Project management
- Process improvement
- Demand forecasting
- Data analysis
- Cross-functional team leadership
- Trend modeling
- Supplier relationship management
- Budget planning
- Forecasting skills
- Business intelligence
- Process updates
- Risk assessment
Certification
- Six Sigma Greenbelt Certification, Currently in progress
- Completed formal leadership training programs
Hobbies and Interests
- Music production
- Guitar enthusiast
- Audio technology
Provenexpertise
- Operational Management
- Team Management
- Purchasing & Procurement
- Six Sigma Process Improvements
- Inventory Control
- Team Building / Leadership
- Contract Negotiations
- Logistical Operations
- Vendor and Product Sourcing
- Risk Management
- Microsoft Software (Excel, Word, PowerPoint, and Outlook)
Timeline
Operations Analyst
TSI Video
09.2023 - Current
Service Coordinator
Marco Industries
11.2022 - 09.2023
Project Manager
All Metals Recycling
11.2020 - 11.2022
Internet Sales Associate
Nissan of Costa Mesa
03.2020 - 08.2020
Buyer
Hall Industries
01.2019 - 12.2019
Bachelors - Business Administration
Geneva College
High School Diploma - Economics
Blackhawk High School
- Six Sigma Greenbelt Certification, Currently in progress
- Completed formal leadership training programs
Associate - Business Management
Eastern Gateway Community College
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