Zachary Gossett
Tempe,AZ
Summary
Dynamic and motivated extrovert with a proven track record at Clutch Solutions, LLC, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Office programs and a quick-learner of online systems. Adept at human relations, demonstrated through employee, vendor, and client communications.
Overview
5
5
years of professional experience
Work History
Operations Specialist
Clutch Solutions, LLC
08.2020 - 09.2024
- Executed accounts receivable collections in a timely and professional manner.
- Processed credit card payments from customers.
- Conducted accounts payable transactions and provided vendor remittances.
- Ensured client and vendor satisfaction through persistent outreach with clear communication.
- Ran, formatted, and verified the accuracy of weekly Excel reports used for AR and AP projections.
- Entered a variety of transactions into bookkeeping software with an attention to detail.
- Coordinated multiple aspects of yearly events with company employees.
Operations Team Member
LifeTime Fitness, Inc.
12.2023 - 08.2024
- Resolved customer matters promptly.
- Created positive relationships with customers, increasing satisfaction.
- Efficiently conducted facility operations like receiving deliveries and premises upkeep.
- Worked in and helped facilitate an upbeat team environment.
Assistant Client Manager
Fraternity Management Group, LLC
06.2019 - 08.2020
- Entered and updated relevant client data into the company database.
- Conducted outreach to members of the client organizations to ensure accurate information reporting.
- Arranged a plurality of client occasions like homecoming dinners and philanthropy events.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ12-2025
Associate of Science - Business
Chandler-Gilbert Community College
Chandler, AZ05-2024
Skills
- Excel Proficiency
- Human relations
- Quantitative skills
- Operations coordination
Timeline
Operations Team Member
LifeTime Fitness, Inc.
12.2023 - 08.2024
Operations Specialist
Clutch Solutions, LLC
08.2020 - 09.2024
Assistant Client Manager
Fraternity Management Group, LLC
06.2019 - 08.2020
Bachelor of Science - Psychology
Arizona State University
Associate of Science - Business
Chandler-Gilbert Community College
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