My technical aptitude, experience with finance, retirement, and investment, management experience, and strong communication skills make me an excellent candidate for this position.
Overview
9
9
years of professional experience
Work History
Data Consultant
Transamerica Life Insurance Company
12.2023 - 04.2026
Partner with clients, vendors, payroll providers and internal resources to gather data elements for migration.
Post Transferred records from former record systems; maintain auditable records of completed conversion steps.
Audit, analyze, and perform data quality reviews for each conversion.
Lead and/or participate in department projects.
Maintain department tools and procedures as assigned.
Identify procedural issues and recommend solutions.
Retirement Plan Sales Analyst
Sentry Insurance
03.2022 - 03.2023
Analyzed competitor fee disclosures and created fee comparisons based on the data
Reviewed current and prospective customer accounts for to provide information on potential pricing reductions
Created templates, scripts, and question trees for company use, to help improve our data on cancelling plan and improve our customer experience
Assisted sales staff with prospective customers by helping position sales and providing investment based data
Full-time
Client Services Technician/Manager
Sentry Insurance
11.2020 - 03.2022
Received and processed all requests and tasks from my client base
Analyzed adoption agreements and other plan documents to ensure the validity and legality of requests
Developed and improved various department wide templates and procedures
Corresponded with my clients via email and phone to assist with the management of their retirement plan
Full-time
Participant Services Specialist
Sentry Insurance
02.2018 - 11.2020
Reviewed loan, in-service, hardship, and termination distribution request forms for accuracy and completeness
Analyzed adoption agreements and other plan documents to ensure the validity and legality of the requests
Developed unit specific templates and procedures for a full system conversion
Onboarded and trained new associates as well as providing continuing education training for all associates
Provided easy to understand information to plan participants, regarding their retirement plan and rights, via phone and email
Full-time
Retirement Plan Processor
Sentry Insurance
11.2016 - 02.2018
Processed retirement contributions and reviewed submissions for accuracy
Developed templates for client communications
Reviewed eligibility, contribution limits, and other retirement plan rules for participation in retirement plans
Made updates to existing procedures to help improve accuracy and efficiency
Assisted with the onboarding and training of new associates