Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Hamm

Crossett,AR

Summary

To continue my growth in the Telecommunications field, with an emphasis on Project Management, New Build Construction, Network, Transport, and Fiber Optic related technologies

Construction professional bringing wealth of experience in overseeing construction sites, ensuring efficient project completion, and maintaining high standards of quality and safety. Known for fostering collaborative team environment and driving results through effective planning and execution. Reliable and adaptable, with strong skills in project management and team leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Construction Foreman/ Fiber Optic Splicer

Uniti Group
Crossett, AR
04.2022 - Current
  • Supervised daily operations and managed project schedules for timely completion.
  • Coordinated safety inspections and ensured compliance with regulations on job sites.
  • Trained and mentored junior staff on construction techniques and safety protocols.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Directed projects according to schedule and quality demands.
  • Splice fiber optic and copper cables in aerial and buried applications. Teach new splicers how to understand prints and use equipment.
  • Streamlined workflow processes by creating comprehensive job plans for each splicing assignment.
  • Conducted regular equipment inspections to ensure optimal performance and safety compliance operated equipment (drills, mini-x, plows etc.)

Lead Lateral Build Construction Tech

Windstream Communications, Inc.
Crossett, AR
11.2020 - 04.2022
  • Install and repair Fiber Optic cables, skills used operating bucket trucks to complete task, on call duty, fiber splicing, OTDR and other fiber test equipment
  • Cable splicing/repair copper plant use for POTS and T1 services
  • Installed and maintained communication infrastructure, ensuring optimal performance and reliability.
  • Conducted site surveys to assess project requirements and facilitate effective planning.
  • Collaborated with cross-functional teams to troubleshoot and resolve network issues promptly.
  • Collaborated with team members to ensure smooth workflow, contributing to timely project completion.

Customer Service Technician

Windstream Communications, Inc.
Crossett, AR
07.2018 - 11.2020
  • General installation and repair of residential and business POTS/DSL lines, as well as made customer facing sales and referrals for services and/or equipment.
  • Gained valuable knowledge and training on xDSL technologies, as well as became proficient installing/repairing networks and equipment.
  • Diagnosed and resolved customer issues efficiently, enhancing satisfaction levels.
  • Mentored junior technicians, fostering a culture of knowledge sharing and teamwork.
  • Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.

Operator Assistant

GP Chemical/ Ingevity
Crossett, AR
04.2017 - 07.2018
  • Unload/ Load tank trucks and railcars, operate flaker & drumming system, operate forklifts
  • Operated machinery and equipment to assist with production processes efficiently.

Field Worker

Crossett Water Commission
Crossett, AR
06.2016 - 04.2017
  • Operated and maintained water distribution systems to ensure consistent service quality.
  • Monitored water quality through regular testing and analysis procedures.
  • Operated heavy machinery to support daily operational tasks and ensure project timelines were met.

Laborer

U.S. Dunnage
Crossett, AR
03.2014 - 06.2016
  • Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
  • Sorted and categorized recyclable materials to ensure compliance with industry standards.

Education

High School Diploma -

Crossett High School

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem Resolution
  • Decision-Making
  • Crew oversight
  • Construction safety protocols

Certification

  • Valid Class A CDL
  • Adult First Aid/CPR/AED
  • Construction Management: Reading Drawings and Specifications
  • Construction Management: Safety and Health
  • Construction Management: Managing Risk

Timeline

Construction Foreman/ Fiber Optic Splicer

Uniti Group
04.2022 - Current

Lead Lateral Build Construction Tech

Windstream Communications, Inc.
11.2020 - 04.2022

Customer Service Technician

Windstream Communications, Inc.
07.2018 - 11.2020

Operator Assistant

GP Chemical/ Ingevity
04.2017 - 07.2018

Field Worker

Crossett Water Commission
06.2016 - 04.2017

Laborer

U.S. Dunnage
03.2014 - 06.2016

High School Diploma -

Crossett High School
Zachary Hamm