Zachary Harrison
West Chester,PA
Summary
Accomplished Manager with a proven track record in strategic planning and staff management, notably at Letty’s Tavern & Chipotle. Skilled in negotiation and operations management, I have enhanced operational efficiency and fostered team growth. My approach prioritizes results, leveraging both hard skills like task delegation and soft skills to achieve and exceed objectives.
Overview
6
6
years of professional experience
Work History
Associate Manager
Chipotle
02.2022 - Current
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Mentored junior team members, contributing to their professional growth and skill development.
- Oversaw training and onboarding process for all newly hired employees within Name of Department.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Leveraged industry best practices to enhance operational efficiency within the organization.
Manager
Lettys Tavern
06.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Established team priorities, maintained schedules and monitored performance.
Shift Leader
Papa John’s
11.2018 - 09.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor Of Business - Marketing
West Chester University of Pennsylvania
West Chester, PA06.2022
High School Diploma - Gen Education
Bishop Shanahan
Downingtown, PA07.2018
Skills
- Staff Management
- Strategic Planning
- Negotiation
- Operations Management
- Store management
- Task Delegation
- Money Handling
Timeline
Associate Manager
Chipotle
02.2022 - Current
Manager
Lettys Tavern
06.2021 - Current
Shift Leader
Papa John’s
11.2018 - 09.2020
Bachelor Of Business - Marketing
West Chester University of Pennsylvania
High School Diploma - Gen Education
Bishop Shanahan
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