Zachary Harter
Gahanna
Summary
Restaurant Senior Manager of 8 years with a solid background of leading successful restaurant teams and ensuring customer satisfaction. Knowledgeable in POS systems, Profit and Loss and optimal inventory management strategies
Overview
17
17
years of professional experience
Work History
Senior Manager
P.F. Chang's China Bistro Inc.
Columbus, OH
09.2013 - Current
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives
- Streamline procedures and improve bottom-line profitability.
- Trained employees in inventory practices, POS systems and product knowledge.
- Ensured compliance with licensing, hygiene and health safety guidelines.
- Monitored inventory levels and cost control during daily shifts.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Maintained open and professional team relationships to quickly identify and resolve issues.
- Ordering of all product for the restaurant and maintaining pars.
Bartender/Trainer
P.F. Chang's China Bistro Inc.
Columbus, OH
08.2009 - 09.2013
- Maintained tight financial controls with highly accurate daily registers.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Promoted products to customers to enhance bill totals with high-profit items.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Education
High School Diploma -
University of Toledo
01-2005
Skills
- Effective team player
- Strong communication abilities
- Inventory control procedures
- Ability to succeed in stressful environments
Timeline
Senior Manager
P.F. Chang's China Bistro Inc.
09.2013 - Current
Bartender/Trainer
P.F. Chang's China Bistro Inc.
08.2009 - 09.2013
High School Diploma -
University of Toledo