Zachary Heinen
Oklahoma City,OK
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Implementation Consultant
Fast Enterprises
Oklahoma City, OK
06.2021 - Current
- Analyzed client requirements to design customized implementations, ensuring alignment with business goals and processes.
- Provided ongoing support and troubleshooting for clients post-implementation, maintaining high service standards.
- Mentored junior consultants on implementation strategies and client engagement techniques, fostering professional development within the team.
Education
Bachelor of Arts - Computer Science
Saint John’s University
Collegeville, MN05-2021
Skills
- C#
- SQL
- Requirements gathering
- Software documentation
- System design
- Code reviews
Projects
Oregon DMV 2021 - 2023 (Production Support)
- Supported existing project
- Implemented changes to the existing project
- Trained new developers
Alaska Tax 2023 - 2024 (Upgrade)
- Converted Visual Basic codebase to C#
- Redesigned all tax return forms
- Learned to be part of a small team
- Participated in a full development cycle with a successful implementation
Oklahoma DMV 2024 - Present (New Implementation)
- Became a Team Manager for 5 months, leading a team of 5-3 developers
- Ran definition meetings
- Designed site-specific processes
- Consistently and reliably output quality work
Timeline
Implementation Consultant
Fast Enterprises
06.2021 - Current
Bachelor of Arts - Computer Science
Saint John’s University