Zachary Hershman
Ossining,NY
Summary
Experienced senior manager, talent acquisition & hr professional with excellent leadership, communication, presentation, supervision, attention to detail, conflict resolution, and project management skills.
Collaborative team player who works towards goals of organization successfully and effectively. Proven ability to provide outstanding customer service to clients and employees. Ability to manage and work closely with cross-functional teams including senior leadership, middle management, human resources & people, sales, marketing, & IT support and customer call centers.
Overview
12
12
years of professional experience
Work History
Senior Talent Acquisition Manager
Croud
04.2025 - Current
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Recruited top talent to maximize profitability.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Liaised between multiple business divisions to improve communications.
Talent Acquisition Manager
Croud
06.2023 - 04.2025
- Established consistent language and methodology for talent discussions, development, and succession.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
Internal Recruiter
Croud
07.2021 - 07.2023
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Studied job descriptions and qualifications to determine applicant requirements.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
Talent Acquisition Specialist
ETTA
04.2017 - 06.2020
- Worked as head of talent for a nonprofit organization that helps adults with developmental disabilities live more enriching and inclusive lives.
- Responsible for making sure our programs were appropriately staffed and utilized various recruiting methods to attract top talent.
- Supported HR in various administrative and office duties which included, new hire on-boarding, creating employee engagement surveys, accessing & analyzing data in HRIS and investigating employee relations disputes.
- Key Achievements:
- Helped grow company from 90 to over 240 employees.
- Launched first onsite career hiring event which resulted in 20 hires in a 2-week period.
- Temporarily took over as acting HR manager for a month while our manager was out on medical emergency. Kept the department running smoothly during her absence.
- Constantly encouraged and provided a positive candidate interview experience.
Recruiter & Account Manager
Matura Farrington Staffing Services
01.2017 - 03.2017
- Short-term project to help Matura Farrington build out their IT direct hire and temporary staffing services database and recruit talent for IT roles.
- Key Achievements:
- Successfully placed 3 software engineers at client company.
- Set up database so company could branch out from legal and create an IT staffing arm.
Recruiter & Business Development Manager
Starpoint Solutions
10.2015 - 11.2016
- Responsible for talent acquisition on internal as well as external roles across multiple business lines, including information technology, healthcare, marketing and creative design, manufacturing, pharma/biotech, financial services, entertainment, professional and managed services.
- Key Achievements:
- Successfully placed 15 hires at client companies. Roles ranged from full time permanent placement to consulting and contract.
- Constantly encouraged and provided a positive candidate interview experience.
Recruiter & Account Coordinator
Katon Direct
12.2014 - 10.2015
- Responsible for helping create recruitment marketing materials for hospitals, medical centers, and other allied health organizations.
- Registered applicants for open house events at our client’s sites.
- Responsible for recruiting top talent across the industry.
- Key Achievements:
- Successfully placed 10 allied health professionals at client companies.
- Stepped in on multiple occasions and successfully ran the outbound call center when the call center manager was out. Kept call center operations running smoothly.
Marketing Assistant/Community Liaison
Four Winds Hospital
01.2014 - 12.2014
- Acted as a liaison with community based psychiatric healthcare professionals and hospitals.
- Drafted letters to send to health care providers describing treatment services the hospital provides.
- Advertised open job postings on various recruiting websites.
- Key Achievements:
- Coordinated professional development activities such as “Lunch and Learns”, guest speakers and other training workshops.
Education
Bachelor of Arts - Psychology
University of Rhode Island
Kingston, RI05.2010
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Richmond, The American International University
Florence, Italy08.2009
Skills
- Organizational development
- Talent management
- Salary and benefits negotiations
- Interviewing techniques
- Global recruitment
- Candidate tracking
- Candidate pipeline management
- Recruitment
- Contract negotiation
- Building partnerships
- Succession planning
- Interview techniques
- Proficient in Google Suite
- Proficient in Microsoft Teams
- Job analysis
- Diversity and inclusion
- Candidate sourcing
- Applicant tracking systems
- Workforce planning
- Employee referral programs
- Social media recruiting
- Stakeholder management
ACTIVITIES
Lambda Chi Alpha Fraternity, Recruitment Chair, Social Chair, Fraternity Educator 2006 – 2010, University of Rhode Island Chorus 2006 –2010
Timeline
Senior Talent Acquisition Manager
Croud
04.2025 - Current
Talent Acquisition Manager
Croud
06.2023 - 04.2025
Internal Recruiter
Croud
07.2021 - 07.2023
Talent Acquisition Specialist
ETTA
04.2017 - 06.2020
Recruiter & Account Manager
Matura Farrington Staffing Services
01.2017 - 03.2017
Recruiter & Business Development Manager
Starpoint Solutions
10.2015 - 11.2016
Recruiter & Account Coordinator
Katon Direct
12.2014 - 10.2015
Marketing Assistant/Community Liaison
Four Winds Hospital
01.2014 - 12.2014
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Richmond, The American International University
Bachelor of Arts - Psychology
University of Rhode Island