Zachary Hilliard
US Navy Missile Technician E-6
Palm Bay,FL
Summary
Dynamic operations and technical leadership professional with over 7 years of experience driving teams in highly regulated, mission-critical environments. Demonstrated expertise in supervising personnel, developing robust procedures, managing comprehensive maintenance programs, and executing complex projects on time and to specification. Proficient in electro-mechanical systems, process improvement, documentation control, and fostering cross-functional collaboration. Ready to leverage skills in a middle-management role within operations, manufacturing, maintenance, or technical services to enhance organizational efficiency and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor / Lead Technician
U.S. Navy – Strategic Weapons Systems Test Facility
Cape Canaveral, FL, USA
01.2023 - Current
- Lead and supervise a team of up to 15 technicians, overseeing daily operations, work scheduling, performance evaluations, and training development.
- Assumed responsibility for operational readiness of a new Columbia-class submarine test facility, including documentation, procedures, and workforce alignment.
- Planned and executed complex, time-critical system movements and tests, delivering all milestones on schedule in support of external stakeholders.
- Developed and implemented new work instructions and maintenance checklists, improving consistency, safety, and audit readiness.
- Conducted internal audits, performance reviews, and program assessments to ensure compliance with technical and quality standards.
- Awarded Navy and Marine Corps Achievement Medal (2x) for leadership and operational excellence.
Technical Specialist / Maintenance Lead
U.S. Navy – Submarine Strategic Systems
Kings Bay, GA, USA
01.2018 - 01.2023
- Performed advanced preventive and corrective electro-mechanical maintenance on complex, high-reliability systems.
- Executed multiple large-scale, multi-month system load and offload projects, coordinating personnel, schedules, and documentation.
- Supported and successfully completed customer demonstrations, inspections, and operational evaluations involving senior government leadership.
- Participated in extended overhaul periods involving major system upgrades, corrective maintenance, and process verification.
- Maintained strict adherence to safety, quality, and compliance requirements in a zero-failure environment.
- Awarded Navy and Marine Corps Achievement Medal (6x) for sustained superior performance.
Education
Bachelor of Science - Organizational Leadership
University of Charleston
West Virginia01.2026
Skills
- Team Leadership & Supervision
- Maintenance Program Management
- Process Improvement & Documentation
- Project Planning & Execution
- Mechanical & Electrical Systems
- Quality, Safety & Compliance
- Training Development
- Microsoft Office (Excel, Word, PowerPoint)
- Operations management
- Staff supervision
- Performance monitoring
- Task delegation
Accomplishments
- Graduated Top of Class – Missile Technician Training Program
- Recognized by senior leadership for top performance during technical inspections
- Sailor of the Quarter (FY24 Q1)
- Ranked among Top 3 performing supervisors in consecutive evaluation cycles
Certification
Lean Six Sigma Black Belt
Security Clearance
Active Top Secret / SCI-Eligible
Military Training
- Missile Technician “C” School – U.S. Navy
- Basic Enlisted Submarine School – U.S. Navy
Technology And Systems
- Microsoft Office Suite
- Engineering Drawings (Schematics & Blueprints)
- Mechanical, Electrical & Hydraulic Systems
- High-Pressure Air & Nitrogen Systems
- Closed-Loop Water Systems
- Fire Control & Launch Systems
Personal Information
Title: Operations & Technical Supervisor
Timeline
Operations Supervisor / Lead Technician
U.S. Navy – Strategic Weapons Systems Test Facility
01.2023 - Current
Technical Specialist / Maintenance Lead
U.S. Navy – Submarine Strategic Systems
01.2018 - 01.2023
Bachelor of Science - Organizational Leadership
University of Charleston