Assimilates information to design and organize various maintenance and construction documents from manufacturer/engineer SOP manuals, service bulletins, drawings, research, internal team communications, and site walkthroughs for 69+ attractions and several facilities assets, including new themed area and two new roller coasters
Creates daily, weekly, and long-term work plans to facilitate multiple projects occurring simultaneously across team
Collaborates with and delegates tasks to 2 co-op students to ensure documents are edited and updated accurately and ensure company initiatives, policies, and procedures are effectively met for document use
Enabled informed decision-making within company through consistent maintenance of up-to-date records and audit/data tracking reports
Assists with implementation of new processes and data entry/storage of document content in Maintenance Connection Asset Management software
Creates operational safety procedural documents to adapt corporate initiatives, professional association recommendations, and government agency requirements for safety to individual park's unique operating requirements
Corporate Internal Auditing and Compliance Intern
Cedar Fair Entertainment Company
05.2022 - 08.2022
Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance record-keeping using Workiva Compliance Reporting software housing 20 financial, operations, food and beverage, and HR audit schemes
Developed parameters (i.e. Utilization of Minor Labor and Labor Violations) based on various company reports to determine sample size maximums, increments, and reporting timelines for samples undergoing labor audit testing across 15 amusement and water park properties
Facilitated discussions with park-level and corporate management teams through pre-audit walk-throughs to maintain integrity and transparency of audit processes being conducted
Assimilated data from several WFM and HRIS reports into tables with conditional formatting to analyze trends and identify gaps in HR and timekeeping compliance
Special Events and Sporting Events Intern
Cedar Point Sports Center
11.2021 - 03.2022
Assisted with setup and teardown of large-scale sporting events with quick turnaround to support 160+ youth sports teams in single weekend
Developed first-edition SOP manual to more effectively set up wide variety of annual events
Created and implemented guest experience survey to measure operating success and analyze trends for guest experience improvement
Assisted with designing and implementing new Merchandise Operation setup to increase revenue upwards of 40-50% during certain tournament weekends
Park Operations Lead Office Clerk
Cedar Point Amusement Park
07.2021 - 11.2021
Interpreted, audited, and entered attraction ridership data for 69+ attractions into Excel Ridership Tracking Sheets each day
Conducted trainings for new associates on administrative processes and proper handling of sensitive information, such as ride health data and associate records
Utilized Microsoft Suite of products to compose and disseminate reporting for park divisional leadership and fulfill audit requests by Corporate Internal Audit Team
Delegated tasks and projects to 2-4 Office Clerks and ensured adequate staffing and rotations between Park Operations office and Lost Persons post to meet operating needs and park/corporate goals or initiatives
Ride Operator and Ride Operations Trainer
Cedar Fair And Holiday World And Splashin' Safari
05.2018 - 06.2021
Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
Conducted thorough pre-operation inspections of rides, identifying potential issues before they became serious concerns
Trained new operators on safety procedures and customer service tactics
Education
Bachelor of Science - Resort And Attraction Management
Bowling Green State University
Sandusky, OH
04.2023
Bachelor of Science - Energy Business And Finance
Pennsylvania State University
University Park, PA
05.2021
Skills
Integrity
Prioritization Strategies
Research and Technical Business Writing
Process Auditing
Data Assimilation
Safety-Oriented
Maintenance Connection Workplace Asset Management System
Workiva Compliance Reporting
Human Resources Integrated Systems
UKG Pro/Kronos Workforce Management System
LinkedIn
linkedin.com/in/zachary-hinman-bs-785272223
Involvement
2022 International Association of Amusement Parks and Attractions (IAAPA) Show Ambassador Program, One of 36 selected Volunteers, Orlando, Florida, November 2022
Give Kids the World Village Volunteer, November 2022
RAAM Career Fair Event Registration/Flow Process Committee, Volunteer, Sandusky, Ohio 2022
Habitat for Humanity Volunteer, February 2023
Certification
MacLan Polyurethane Wheels Maintenance and Inspection Training, December 2023
Intamin Rollercoaster Maintenance and Inspection Training, February 2024
Water Park Pump and Filter Room Lockout/Tagout Procedure Training, February 2024
OSHA Safety Training, February 2023
Timeline
Document Control Assistant
Cedar Point Amusement Park
09.2022 - Current
Corporate Internal Auditing and Compliance Intern
Cedar Fair Entertainment Company
05.2022 - 08.2022
Special Events and Sporting Events Intern
Cedar Point Sports Center
11.2021 - 03.2022
Park Operations Lead Office Clerk
Cedar Point Amusement Park
07.2021 - 11.2021
Ride Operator and Ride Operations Trainer
Cedar Fair And Holiday World And Splashin' Safari
05.2018 - 06.2021
Bachelor of Science - Resort And Attraction Management
Bowling Green State University
Bachelor of Science - Energy Business And Finance
Pennsylvania State University
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