Zachary Howell
San Antonio
Summary
Results-driven Retail Operations Leader with expertise in enhancing profitability through strategic problem analysis and data-driven sales insights. Proven track record in Talent Acquisition and Workforce Engagement, developing training programs that boost team performance and customer satisfaction. Proficient in operational efficiency and revenue growth, leveraging data analysis to drive impactful results.
Overview
15
15
years of professional experience
Work History
Store Manager Trainer
STARBUCKS COFFEE COMPANY
03.2021 - Current
- Coordinated staff scheduling to ensure coverage during peak hours and maintain service standards.
- Increased store sales by implementing strategic merchandising plans and visual displays.
- Managed budgets, financial reporting, and expense control to ensure profitability for each store location under my supervision.
- Identified areas for improvement in-store layouts, directly contributing to increased sales figures.
- Established relationships with local businesses and community organizations to promote brand awareness and forge strategic partnerships.
Area Operations Manager
Bill Millers BBQ
01.2019 - 03.2021
- Enhanced service efficiency and customer satisfaction across multiple locations.
- Reduced waste and minimized supply chain disruptions through optimized inventory management.
- Identified trends in operational data, driving strategic decisions for profitability improvement.
- Executed initiatives with cross-functional teams to improve product quality and consistency.
- Aligned regional strategies with corporate objectives to maximize operational outcomes.
Store Manager Trainer
Bill Miller BBQ
08.2016 - 01.2019
- Enhanced operational efficiency by developing training programs for new managers.
- Improved team performance through workshops on customer service excellence.
- Identified improvement areas by monitoring daily sales reports for profitability.
- Reduced onboarding time by streamlining processes across multiple locations.
- Improved customer experience by leading store layout and merchandising initiatives.
- Supported employee development through performance evaluations and constructive feedback.
Store Manager
Bill Miller BBQ
01.2011 - 08.2016
- Ensured compliance with health and safety regulations in daily operations.
- Optimized stock management processes, significantly reducing waste and improving inventory levels.
- Enhanced team performance by leading effective staff training programs.
- Drove revenue growth through targeted promotions and implemented successful sales strategies.
- Maintained strong vendor relationships, ensuring optimal supply chain efficiency.
Education
High School Diploma -
MacArthur High School
San Antonio, TX01-2012
Skills
- Retail operations management
- Safety compliance knowledge
- Guidance and support
- Talent acquisition
- Data-driven sales insights
- Workforce engagement
- Leadership development
- Strategic problem analysis
- Organizational time strategies
- Trustworthy execution
Timeline
Store Manager Trainer
STARBUCKS COFFEE COMPANY
03.2021 - Current
Area Operations Manager
Bill Millers BBQ
01.2019 - 03.2021
Store Manager Trainer
Bill Miller BBQ
08.2016 - 01.2019
Store Manager
Bill Miller BBQ
01.2011 - 08.2016
High School Diploma -
MacArthur High School