Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Hurley

Las Vegas,NV

Summary

Seasoned Commercial Truck Driver adept at efficiently managing diverse cargo types. Possessing a well-honed organizational prowess and resourcefulness, coupled with an exemplary work ethic garnered over 3+ years in the logistics industry. Proficient in overseeing the distribution of goods and services to ensure timely delivery, I excel in implementing cost-effective shipping solutions and diligently tracking shipment progress. My expertise extends to encompassing a comprehensive understanding of supply chain operations and leveraging the latest logistical technologies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Transportation Associate

Amazon
10.2021 - Current


  • Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.

FC Associate

Amazon
04.2021 - 10.2021
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Picked and packed order items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

General Manager

Papa John's Pizza
09.2019 - 04.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Assistant Manager

Papa John's Pizza
03.2019 - 09.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Customer Service Representative

Papa John's Pizza
09.2018 - 03.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.

Education

Bachelor of Science - Computer Science

University of Maryland - College Park
College Park, MD
09.2026

Liberty High School
Henderson, NV
08.2017

Skills

  • Load Management

  • Supply Chain Coordination

  • Environmental awareness

  • GPS Navigation

  • Logistics Management

  • Route Planning

Certification

  • Licensed CDL A - 7/26/2023-5/11/2031
  • Smith Safe Driver - 9/27/2021

Timeline

Transportation Associate

Amazon
10.2021 - Current

FC Associate

Amazon
04.2021 - 10.2021

General Manager

Papa John's Pizza
09.2019 - 04.2021

Assistant Manager

Papa John's Pizza
03.2019 - 09.2019

Customer Service Representative

Papa John's Pizza
09.2018 - 03.2019

Bachelor of Science - Computer Science

University of Maryland - College Park

Liberty High School

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Zachary Hurley