Zachary J. Dewberry
Galena,MD
Overview
12
12
years of professional experience
Work History
Commercial Service Technician
Aire Serv of Newark
Newark, DE
11.2022 - Current
- Diagnosed light commercial HVAC system issues to ensure optimal performance and comfort.
- Repaired heating and cooling units using industry-standard tools and techniques.
- Conducted routine maintenance checks on residential and commercial systems.
Service Supervisor
Miller Premier Services
Middletown, DE
08.2018 - Current
- Started off as a service tech where it was my job to maintain, service and repair HVAC and plumbing equipment. After 2 years in the field as service tech I was promoted to Field supervisor and then Service Supervisor. Coordinated with service techs to ensure seamless workflow and timely service delivery. Scheduled and managed repairs to optimize customer HVAC equipment performance. Resolved customer concerns about pricing of suggested repairs, enhancing customer satisfaction.
- Supervised daily operations and ensured service quality standards were met consistently.
- Coordinated staff schedules to optimize resource allocation and workflow efficiency.
- Trained new employees on company policies, procedures, and customer service expectations.
Lead Installer
Schargrin Gas Company
Middletown, DE
06.2017 - 08.2018
- Lead Installer. Installed and removed HVAC and plumbing equipment and duct work. Trained in installation of standard tank and tankless water heaters, including gas line revisions and wire upgrades to enhance system performance. Achieved promotion to lead installer within one year due to demonstrated expertise and leadership.
- Installed gas systems in residential and commercial buildings following safety protocols.
- Supervised installation teams to ensure compliance with industry standards and regulations.
- Collaborated with project managers to plan and execute installation schedules effectively.
Lead Installer
Sobieski Services
Wilmington, DE
08.2016 - 06.2017
- Led HVAC installation projects. Installed and removed HVAC equipment and duct work. Trained in basic plumbing and electrical work to support comprehensive installation services. Promoted from second installer to lead installer within one year due to demonstrated skills and leadership.
- Installed gas appliances in residential and commercial properties effectively.
- Conducted quality inspections to ensure compliance with safety standards.
- Coordinated with team members to plan and execute installation projects efficiently.
Installer
Boulden Brother Services
Newark, DE
02.2015 - 08.2016
- Installer. Where I started my HVAC career. I started as a helper while being trained for what is expected of a second on all installations. After a little over a year I was promoted from second to lead installers.
Education
Newark High School
Newark , DESkills
- HVAC installation
- Duct work installation
- Plumbing repairs
- Equipment maintenance
Phone - Number
302-379-9364
Training & certification
- Twic card
- Universal epa card
- OSHA 10 certificate
Timeline
Commercial Service Technician
Aire Serv of Newark
11.2022 - Current
Service Supervisor
Miller Premier Services
08.2018 - Current
Lead Installer
Schargrin Gas Company
06.2017 - 08.2018
Lead Installer
Sobieski Services
08.2016 - 06.2017
Installer
Boulden Brother Services
02.2015 - 08.2016
Newark High School