MARTA LUDWA

Serve as strategic finance partner to district leadership, driving profitability improvement, forecasting accuracy, contract performance, and financial governance across a multi-location Higher Education Segment and services portfolio in South Central Region (Texas & Louisiana).

Key Achievements:

• Delivered financial management and reporting support across multiple business locations, enhancing decision-making and operational oversight.
• Collaborated with District Managers, General Managers, and Segment Executives to enhance financial performance and operational effectiveness.
• Executed implementation of new client contracts and supported contract amendments through thorough financial analysis, ensuring alignment with strategic goals.
• Resolved approximately $850,000 in unapplied customer payments, improving accounts receivable performance and cash flow.
• Improved flash forecast variance from approximately 20% to 3-5%, increasing forecast accuracy and leadership decision-making capability.
• Lead month-end and fiscal year-end close processes while monitoring budget performance and key financial targets.
• Mentor and support multiple unit controllers in financial management and professional development.
• Directed month-end close processes, ensuring accurate financial reporting and account reconciliation.

Lead end-to-end bid support, mobilization, contract compliance, financial analysis, and operational transformation initiatives for complex service operations across the United States and Canada. Partnered with Commercial Finance and executive leadership to support contract negotiations, pricing strategies, profitability improvement, and successful business openings.

Key Achievements:

• Led bid support and deployment activities for contracts exceeding $10M in annual revenue.
• Generated more than $3M in annual profit improvements through business modeling, risk analysis, and deal structuring initiatives.
• Identified operational opportunities that resulted in more than $11M in additional contract revenue.
• Achieved customer satisfaction scores exceeding 90% NPS through successful implementation and stakeholder engagement.
• Drove financial turnaround initiatives producing more than $5M in profit improvements across underperforming accounts.
• Led onsite mobilization and implementation efforts involving finance, operations, and client stakeholders.
• Supported budgeting, forecasting, pricing, and resource optimization for large multi-service operations.
• Created operational tools and compliance protocols, enhancing efficiency across BIGS and field operations.
• Developed and mentored 10 managers, fostering leadership growth and career advancement within the organization.
• Partnered cross-functionally to enhance financial visibility and operational performance, driving business growth.

Directed accounting, financial reporting, budgeting, forecasting, contract administration, purchasing, payroll, accounts payable, accounts receivable, inventory management, and client financial relations at Loyola University Medical Center.

Key Achievements:

• Managed financial operations for a multi-location district encompassing three business lines.
• Oversaw approximately $70M in annual revenue and $5M in capital investments.
• Provided financial guidance and analysis to District Managers, General Managers, Segment Executives, and client leadership.
• Exceeded annual profit goals by 12% through disciplined financial management and operational improvement initiatives.
• Improved profitability by approximately $600,000 through analysis and support during contract negotiations.
• Consolidated twelve business units from seven separate contracts into a single master services agreement.
• Led district-wide budgeting activities across 16 business units and contracts.
• Developed and implemented a rolling forecast model for revenue and expenditures.
• Improved accounts receivable performance by reducing aging balances from more than 90 days to current status.
• Generated approximately $350,000 in savings through vendor negotiations, inventory controls, and financial restructuring efforts.
• Supervised two direct reports and provided financial leadership to more than 20 operational managers.

Provided leadership and oversight of Human Resources operations during a nine-month transition period while maintaining District Controller responsibilities at Loyola University Medical Center; Concurrent Assignment.

Key Achievements:

• Supported recruitment and onboarding of the permanent Human Resources Manager.
• Provided HR support for 18 managers, 185 union employees, and 50 client-paid employees.
• Improved HR service delivery and employee support processes.
• Partnered with union representatives and CBA stakeholders to strengthen employee relations and workforce satisfaction.
• Maintained operational stability during organizational and contractual transitions.
• Improved employee and client satisfaction through proactive leadership and communication.