Zachary Johnson
Marina,CA
Overview
4
4
years of professional experience
Work History
Crew Member Team Leader
Mcdonalds
Manteca, California
08.2022 - 08.2026
- Coordinated team schedules to optimize staffing during busy shifts, ensuring adequate coverage.
- Trained new crew members in food preparation, customer service, and safety protocols to enhance team readiness.
- Handled customer inquiries and resolved complaints, contributing to improved customer satisfaction.
- Assisted in onboarding new staff with a focus on safety and service standards.
Education
Bachelor of Science - Computer Science
California State University, Monterey Bay
Seaside, CA11-2028
Skills
- Proficient in Python, Java, C, JavaScript, Nodejs, HTML/CSS
- Software development
- Customer service
- Team leadership
- Problem solving
- Data analysis
Personal Projects
Network scanner + uptime monitor - Python, Java
Ping/port-scan a range of hosts on your own network, log which are alive, alert when something goes down.
Ticket triage CLI - Python
- Feed it ticket text, have it classify priority and category, output structured JSON.
System health reporter - Python
- Use psutil to collect CPU, memory, disk, and running processes; write it to CSV and email or output an HTML report. Schedule it with cron or Task Scheduler.
Timeline
Crew Member Team Leader
Mcdonalds
08.2022 - 08.2026
Bachelor of Science - Computer Science
California State University, Monterey Bay