Zachary Johnston
MWJRCF Control NCO
Kansas City,MO
Summary
Dynamic First-Line Supervisor with the U.S. Army Military Police Corps, skilled in employee engagement and safety protocol implementation. Championed continuous improvement initiatives, enhancing team performance and morale. Proficient in shift oversight and effective troubleshooting, ensuring operational excellence and a secure environment for both staff and inmates.
Experienced supervisor prepared for leadership roles in fast-paced environments. Strong focus on team collaboration and achieving results. Reliable and adaptable, excelling in resource management, problem-solving, and conflict resolution. Known for effective communication, fostering productive and positive work culture.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
First-Line Supervisors of Correctional Officers
U.S Army Military Poloce Corps
07.2015 - Current
- Scheduled operators, monitored attendance and documented infractions.
- Mediated interpersonal conflicts between staff members promptly, preserving harmony within the workplace.
- Championed adherence to organizational policies and procedures across all aspects of the operation.
- Fostered a culture of continuous improvement by encouraging team members to share ideas for process optimization and innovation.
- Enhanced employee performance through regular evaluations, constructive feedback, and tailored training programs.
- Maintained effective communication and detailed instruction while overseeing 6 organizations and their personnel.
- Ensured smooth operations by managing daily tasks, resolving conflicts, and maintaining open communication with staff.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in intake and release of inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Interviewed inmates to obtain information and evidence.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Bolstered team morale and cooperation through effective leadership and communication.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Enhanced facility safety by conducting regular and thorough cell inspections.
Education
High School Diploma -
Jefferson High School
Junction City 05.2001 -
Skills
Proficient in shift oversight
Workplace hazard management
Employee engagement techniques
Implementation of safety protocols
Employee onboarding and training
Workflow optimization strategies
Reporting on performance metrics
Effective troubleshooting skills
Accomplishments
- Supervised team of 12 staff members.
- Routinely supervised more than 10 inmates.
- Promoted to Correctional NCO (SGT) after 3 years of employment.
- Taught and ensured proper understanding of PREA and company Sexual Harassment and Equal Opportunity policies.
- Ensured proper safety for staff members and inmates by teaching Unarmed Self Defense to staff members.
Certification
Internment and Resettlement Officer Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Oleoresin capsicum License
10-2017
Taser License
10-2017
Internment and Resettlement Officer Training
11-2015
First-Line Supervisors of Correctional Officers
U.S Army Military Poloce Corps
07.2015 - Current
High School Diploma -
Jefferson High School
05.2001 -